Debit Cards
What is the standard shipping timeframe for a debit card order?
What is 5-7 BUSINESS DAYS?
Is second level required for ordering checks?
What is YES?
How can customers apply for a Cashback Debit account?
What is ONLINE?
What system is used to order official checks and checkbooks?
What is ATLAS?
How long does an internal transfer take to complete?
What is INSTANTLY?
How would you handle a Warm Card block for a customer who is under 90 days old?
What is TRANSFER TO BFU?
Is second level required to complete an internal transfer?
What is YES?
What is the withdrawal limit on a Money Market account?
What system is used to view debit card details, review debit card declines, increase debit card limits, and/or add exclusions?
What is VANTIV?
How long does an ACH transfer take to complete?
What is 2-4 BUSINESS DAYS?
What is the highest a debit card limit can be increased?
What is $29,999?
Is second level required to add/remove an account freeze?
What is NO?
What options does a customer have to withdraw available interest from their CD?
What is OFFICIAL CHECK, INTERNAL TRANSFER, ACH TRANSFER (IF GRANDFATHERED IN)
Where can we find a customer's suspended external account?
What is COMPASS?
How long does it take for an official check to arrive with expedited shipping?
What is 2-3 BUSINESS DAYS?
Can a debit card be expedited to a P.O. Box?
What is NO?
Is second level required to submit a High Security Update request?
What is NO?
How many books come in an order for a Money Market account, and how many checks are in each book?
What is 1 BOOK OF 50 CHECKS?
In what system would you find a TEMP/PERM LOCK?
What is ESOLUTIONS?
What is the cut-off time for outbound wire transfers?
What is 3PM EST?
What causes a "User Card Control Denial" in Vantiv?
What is a DEBIT CARD FREEZE?
Is second level required to increase a debit card ATM/POS limit?
What is NO?
How long does and Ad-Hoc request take to be approved and arrive by mail?
What is 2-3 BUSINESS DAYS FOR APPROVAL, 5-7 BUSINESS DAYS FOR MAILING
Where would you find a Zelle transfer that is IN-PROCESS?
What is CST?
How long does an international/foreign check take to process?
What is 6-8 WEEKS?