Show:
Disco Do's
Anger Management
Communication
Assertiveness Training
Problem Solving & Conflict Resolution
100
What are the 5 Attending Skills?
Feedback, Ask Questions, Being in the Moment, Body Language, Eye Contact
100

What are the 3 areas of the Anger Scale?

Everyday Stressors, Anger Work Zone, Danger Zone 

100
Who is the Father of Transactional Analysis?
Eric Berne
100

What are some characteristics of communicating assertively?

Being direct and honest, using integrity, win-win situation, taking others feelings into consideration.

100
What are the 5 Steps to Effective Problem Solving?
Stop, List, Choose, Do, Evaluate
200
Which P means: Early is on time?
Prompt
200
What percentage of self talk is negative?
85%
200
Name the 4 levels of consciousness.
Conscious, Sub-Conscious, Unconscious Mind & Collective Unconscious
200
When people behavior aggressively, what mode of communication are they in?
Critical Parent
200
What is the difference between a problem and a conflict?
A problem is a non-human issue. A conflict is between 1 or more people.
300

What are the 5 Pack Rules?

Desks Touch, Introduce Self, Use Names, Attending Skills, Wah Space

300
What are the sections of the Anger Sequence Model?
Triggers, Cues, Anger Threshold, Choices, Consequences, Outcomes
300
What are the 4 Universal Archetypes?
Child, Victim, Prostitute, Saboteur
300

What are the 5 components of an "I" Message?

Feelings, Emotions, Behavior, Explanation, Desired Behavior

300
What does HALT stand for?
Hurt, Angry, Tired, Lonely
400

What is the sentence you were taught to remember the 6 P's?

Paul was prompt and polite when he participated in the PMA program that prepared him to produce penguins/puppies.

400

Describe the Reptilian Brain.

Fight, Flight, Freeze, Food, Mating

400
What are the 5 Modes of Communication?
Critical Parent, Nurturing Parent, Adult, OK Child, Not OK Child
400

Why would you use Front Loading with someone?

To fix a communication situation that you broke, acknowledge someone is busy, future event that may affect you.

400
What are the 7 steps of the Conflict Resolution Model?
Ask questions, set a time and place, be in the adult mode, have a plan for change, discuss outcomes, reach a resolution, clarify the agreement.
500

What are the Discovery Big Six?

Positive Behavior, Disco Academics, Warrior Challenge, P-Wheel Rug.

500
What are Fire and Water Words?
Fire Words: Words that burn. Increase your # on the anger scale. Water Words: Words that cool. Decrease your number on the anger scale.
500
What is some language of the Not OK child?
Mine is better, Nobody likes me, I hate you, I'm worthless
500

Why do people use power and control?

To feel safe.

500
What are some habits and techniques that block effective communication?
Interrupting, blaming, criticizing, lecturing, sarcasm, moralizing, being non-responsive