1st Week Discovery Rules/Effective Groups
What characteristics does understanding Group Dynamics mean?
Forming
Storming
Norming
Performing
Transfers anger to someone else or something else - displaced?
What is shoestring anger?
¨I hate you¨, pouting, victim role and
loving, excited smiling
What is not ok and ok child modes?
I feel _________ when you __________ because ____________. Next time, I would like you to ______________.
What is feel, behavior, explanation, and desired behavior?
Choosing the best course of action or option?
List 3 skills for Group or Teams Skills and give examples or definition?
Negotiating
Listening
Having Acceptance
Having Empathy
Persevere
Triggers, cues, choices, consequences, & outcomes
What is the anger sequence model?
Using your words....calm and direct
What is adult mode?
Used to restore communication and to meant to manipulate others to meet your needs. A tension or block in the communication lines.
What is Front-Loading?
List options, state change, brainstorm with other person, be open
What is step for of the conflict resolution model?
List 6 P´s and explain?
Prompt
Prepared
Polite
PMA
Participate
Produce
Instincts: fight, flight, food, mate
What is the reptilian brain?
What does PAC model stand for?
Nuturing Parent/Critical Parent
Adult Mode
Ok Child/Not Ok Child
Withdrawn, invisible, nervous and
threatening, superior, using blame
What is passive and aggressive behaviors?
Blaming, criticizing, using sarcasm, shouting, commanding, attacking, assuming, exaggerating...
What are communication blocks?
List 2 Individual skills and 2 competitive skills
Individually - Focusing, Monitoring own progress, Managing time and task, being decisive and accountable, persevering, being self-reliant, finding self satisfaction, motivating self.
Competitive - Stepping up, working under pressure, managing emotions, being willing to commit, taking risks, having a sense of urgency, being ethical, staying alert.
Where we do our anger work?
What is between 20-80 on the anger scale?
Points fingers, forceful, aggressive and
patting on the back, smiling, loving
What is critical and nurturing parent?
Asking for input, be flexible, and working from your head.
1.
2.
4.
5.
1. Stop - Realize and define the problem
2. List - Brainstorm all options
4. Do - Put your choice into a plan and do it
5. Evaluate - How did the plan work? What did you learn?
List tribal rules and attending skills?
Tribal Rules - Desks touch, Introduce yourself, Use names, attending skills, Wah/Space
Attending Skills - Being in the Moment, Appropriate Body Language, Appropriate Eye Contact, Appropriate Feedback, Questions to Clarify or Validate
Name 2 other parts of the brain?
What is the mammallian brain/middle and the Neocortex?
Excuse me, how are your attending skills? Can you fix that? How is your behavior?
What is the 2nd re-direct? Pointing out the behavior after the 1st low key - the next one is hall conference - be careful
tense, hurtful, I coud do it if you weren´t so.....
What is assertive and passive aggressive behaviors?
Reach resolution
Set a time and place
Warm up, ask yourself questions
Clarify agreement
Communicate in adult mode
Discuss outcomes
What is #6, 2, 1, 7, 5, and 3 steps in the conflict resolution model.