SERVICE TITAN
This color signifies that a tech is driving to their call
What is purple
New daily Dialpad calls goal as a group
What is 150
James' favorite color
What is blue
This holiday happens on the 25th of every year
What is Christmas
This program assigns calls automatically or asks permission to move a call
What is Dispatch Pro/Dispatch Pro Assist
Our cancelled call percentage goal
What is 10% or less than 10%
This person does their own nails
Who is Kaity
This holiday falls on a Sunday every year
What is Easter
This job type denotes a phone call follow-up and includes this differentiating factor
What is DEPARTMENT $0 Specialty Visit
3 part format for update calls in the job summary
What is update number: how you communicated (ttc/lvm/txt) and timeframe left
This person's favorite snack is Cheetos
Who is Beth
This holiday is still alive and thriving in our dispatch room
What is Valentine's Day
We create these when needing to add a phone call follow-up to a job
What is a project
This catch phrase is what dispatch lives by and is written below our revenue number on the whiteboard
What is right tech, right call
Christmas is their favorite holiday
Who is Sarah
This holiday's significance "predicts the arrival of Spring"
What is Groundhog's Day
Often having a higher dollar amount than a $69 trip charge, this type of sold estimate does not require dismissing the unsold estimates
What is extended diagnostic
This dollar amount is how much it takes to "keep the lights on"
What is $65,000
Kim's eye color on picture day
What is black
This Fall holiday has been declared a national holiday by multiple presidents
What is Thanksgiving