Metal Mover
This should be your first notation in Bringg.
What is MMWC?
This list should be used when attempting to pass a call.
What is backup list?
These are your top priorities as an Outbound role.
What is priority welfare checks?
Use this window to move call statuses
What is Master Call Detail Window?
This role is responsible for handling code 7 calls.
What is all roles, immediately upon discovery?
When assigning a call, it should always be done in this system.
What is Bringg?
To assign a call to a new facility in Bringg, you use this section.
What is the Teams section?
A call that was never ER and cancelled should be cleared with this code.
What is X001?
All notations should be done in this system.
What is Bringg?
These types of calls are easily identified by an icon.
What is RAP calls?
These types of calls have a 15 min SAGE trigger point.
What is cancelled calls?
This emoji should be used in Bringg to signify a call is passing.
What is the green sick emoji?
This button should be pressed with every call out to a member.
What is CM button?
This is where you would find the information about the vendor.
What is facility details window?
This Dispatch Pod should be selected in PPD when working OB role.
What is all?
When calls are completed in rurals, this is our next step.
What is queue moving to Rural Clearing Queue?
These are the radius miles for each SPOD, based on segment.
What is Rurals 50 miles, Metros/Subs 25 miles, & COF 15 miles?
When calls are in these statuses, we should be doing driver welfare checks once trigger points are reached.
What is OL and TW statuses?
In the MCD, we can find the updates in a call by pressing this button.
This is the event scripting for snow and ice weather alerts.
What is Code Red?
These are our steps for a priority 1 call.
What is contact the shop & member immediately, and follow up with member every 20 min until driver arrives on location?
Once you find a pcard that is approved to take a call, you cancel the call in bringg with this reason.
What is Facility Reassignment?
Priority Welfare Checks should be done every ___ minutes.
In Bringg, this would be the equivalent of the Status History tab in the MCD.
This is used to communicate with AFRs about the facilities they service.
What is SPOD Feedback Form?