Opportunity
What does it mean when a business is labelled as an opportunity?
You have not talked to anyone inside the business
What does it mean when a business is labelled as a Contact?
You talked to someone in the business but NOT the Decision Maker
What does the initials DM stand for?
Decision Maker
What are two ways to complete an order with customers?
Web and Phone Order
The world's longest river. Jeff Bezos would be a big fan
Amazon
What is the difference between Locked/Closed and Locked/Closed-Final?
Locked/Closed-Final is when you are crossing the business off your route with no intention of going back
If you are labelling the business as a Contact it means you have NOT gotten to the Decision Maker. What should you get before leaving that business?
The Fab Five
As soon as you walk into a business the DM tells you that they are busy and to come back tomorrow in order to talk. Is this a Priority Reloop or a regular Reloop?
Reloop because a hotspot item has not been found and a presentation has not been given
An item that is valuable to the customer
Which chess piece can only move diagonally?
A bishop
The IPad says that the next business should be Bob's Crazy Tractors. However when you arrive at the correct address you find that The Golden Palace is there instead. How should we label this in the IPad?
Label Bob's Crazy Tractors as Out of Business and then create a new business for The Golden Palace
OR
Edit the title of Bob's Crazy Tractors and change it to The Golden Palace
The manager of the business tells you all of their supplies are handled out of a Corporate office. What label correctly describes this?
No DM at this location
How many times should you attempt to overcome an objection before labelling it as Not Interested?
3 times of the SAME objection
What is the difference between the Order stage and the Presentation stage?
The Order stage is when you placed an order with the customer and the Presentation stage is when you gave numbers to the DM.
It's the total number of dots on a pair of dice
42
You have a Walmart on your route. You know that this is a corporate door and no one at the location makes any decisions about office supplies. Therefore you are not going to go inside and talk to anyone. What label do you give the door?
Ineligible Business Type
Yesterday you talked to the Gatekeeper and they told you the Decision Maker would be in today. However, when you come back, the Decision Maker is still out and the Gatekeeper is unsure when they will be back. When should you schedule to come back to the business and how many more chances should you give them?
The next business day and one more chance
What is the difference between the DM stage and the Presentation stage?
In the Presentation stage numbers have been given, while in the DM stage you have only met with the Decision Maker so far
After presenting a product and scheduling to come back another day, what information should be put in the Notes section of the IPad?
Date that you are coming back, where they go for their supplies, what items they use the most, what specific item that was presented on, any interesting notes about the business
The only U.S. state whose name has one syllable
Maine
You knock on the door to a law office. They are clearly still in business but no one comes to the door. There are no signs displaying the times of the business or when someone will be coming back in. When should you schedule to come back to the business?
The next business day
In what circumstance would you label a business as Staples DNV?
Staples Do Not Visit
When they have a Staples Business Advantage program which can be seen on QMobile
You came by the business yesterday and met with the gatekeeper. They told you that the DM's name is Mark and that their name is Josh. How should you start the conversation when you come back to the business?
Hey Josh! Great to see you again, I am here to see Mark.
You are talking to the office manager. They tell you that they use a lot of paper and that they go through Staples. You compare our prices to theirs and show them that we can save them a lot of money. They tell you they love the savings but they need to run the numbers past the owner to get final approval. Is this a presentation?
No because in this situation the office manager is not the Decision Maker
Iowa is the USA's leading producer of this "pop"ular crop
Corn