Forms/Assessments
What is the first Form entered by an investigator after seeing a client?
Documentation of Face to Face
How many business days to see a client with a Priority 3 rating?
What is the checklist required to be submitted called?
PSUB Checklist
What Form can be completed to document an injury?
Body Chart
How many days must pass after sending a DETL before moving forward with case closure?
10 Business Days
How many business days to complete and submit a Risk Assessment?
30 business days
How often must an investigator see a client in-person?
Every 30 days
How many days must an AP MVD record be within upon submission for PSUB?
15 days
What Form can be completed to document an interview?
Victim/Witness Statement Form
What are the four current metrics in the Investigator Performance Overview?
Completed Investigations, Initial Response, Notes Entered in on Time (Within 5 business days), and 30 Day Contacts
When is a Safety Evaluation Plan required?
When an immediate danger is identified
What are the steps called when an investigator attempts to find a client?
Diligent Efforts
Where are the PSRs found and downloaded from?
MyAPS Word Merge
Can an investigator obtain records directly during a visit or other in-person contact?
Yes
What are the two types of information found in the Tableau Activity Planner?
30 Day Contacts and Case Aging
What is the date a Case Plan should be dated?
When discussed with the client
How many attempts must be made to contact a client by phone for case closure if it is within the last 30 days of in-person contact?
two attempts
What are the three sections of the body of a PSR?
Allegation, Findings, Conclusion
What type of document can be created to visualize financial exploitation?
Spreadsheet
What are the two types of Forms found in the DAAS Workflow in OnBase?
DETL and Records Requests
When does an investigator not fill out the client information section and skip to Investigator Observations? (two reasons)
Client Refuses/Unable to Cooperate
Who is the one person who can ask the client not to be interviewed?
The client's guardian
How many business days does an investigator have to complete tasks outlined in a PSUB re-work?
5 Business days
What is required for an investigator to request financial records longer than one year?
Supervisor consultation
What are the two required areas to send a Medical/Behavioral Health Records Request?
"Facility/Provider Name" and "Date Range or Most Recent Visits?"