AP
How many times must Imprest be counted daily?
3 times per day
What does PLA stand for?
Price Label Accuracy
Where should the Red Zone be located?
Backroom as close as possible to the backroom door
What are the two components of FS Workflow?
BOPIS and CFR
What does NPS stand for ?
Net promoter score
What % employees have to complete AP Quiz to receive all AP Awareness pts on AP Dashbaord?
>75%
How far out do we pull outdates in Baby and Children's Remedies?
60 days
What is Neutral Zone?
Front store area, by a camera where DSD is checked in.
What section will we be BOH Accuracy scanning next week, wk24?
Section 3
What does CFR stand for?
Customer Focused Replenishment
What 2 Apps on the ironman can be used to provide better service in the Green Zone?
2-Way Communicator
Checkout Assist
What is our target % for myWork task ON TIME completion?
100%
What is the minimum number of SKU's that should be scanned weekly in Pipeline?
20
What steps must be taken before canceling a BOPIS order?
1.Thoroughly check Salesfloor and Backroom
2.Reach out to neighbor store
3.Call Moe
If order is canceled you must cycle count incorrect BOH's
What does OPI stand for?
Operational Insights
What External events that occur in your store should always be reported in AP External Event APP on ironman?
1.Merchandise Theft witnessed or validated on CCTV
2.Any Incident resulting in arrest by law enforcement
3.Safety Incidents (non theft)
What are the 3 mySchedule metrics used to calculate myTeam Care?
Schedule to Demand. Target 98-102%
Schedule Fitness. Target 90%
Schedule Adherence. Target 85%
Who is allowed to check in DSD deliveries?
Only associates that have been certified in modules 505801 and 505802.
What is the overall CFR score for a store to be considered HEALTHY?
80%
What does CAR stand for?
Cashier Analysis Report
What are the two NPS metrics used to calculate Checkout Experience and how many pts are each worth on AP Dashboard?
SCO and Traditional
SCO 10pts and Traditional is 5pts
To Achieve ALL POG completion points what 3 things must happen?
Labels printed before due date
MyWork POG Task completed before due date
Sales from new items
For UPS drop shipments, what info must be written on each box that is checked in?
Key rec #
Date
Initials
What are the 6 elements of CFR?
Salesfloor Maintenance
Replenishment tool
Daily Replenishment
Warehouse delivery
Backroom Maintenance
BOH Accuracy Scan
What does BOPIS stand for?
Buy Online Pick-up In Store