One DIT value chain
This role ensures sessions run smoothly, logistics land, and learners actually show up.
Coordination / Operations?
The difference between being busy and being impactful.
Delivering outputs versus driving performance outcomes
This behaviour prevents rework and confusion more than anything else.
Clear communication
The platform most commonly used for structured learning delivery.
LMS- Aspire/DIT portal
Discovery’s business model links profit with what?
Behaviour change/shared value/Vitality
This function translates business needs into learning journeys and performance outcomes.
Instructional Design
This metric tells us whether learning actually changed behaviour on the job.
Transfer, application, or performance impact?
When timelines are tight, what must increase: speed or clarity?
Clarity
This tool supports collaboration, ideation, and remote workshops.
Miro / Teams / Zoom
Great facilitators manage energy, not just what?
Content
This team brings learning to life visually, digitally, and experientially.
Multimedia
A great-looking video that solves the wrong problem achieves what result?
Zero business value
Healthy conflict improves what in teams?
Decision quality, innovation, and alignment
Storyboards are primarily used for what purpose?
Aligning design, media, and facilitation before production
The skill that separates average teams from elite teams.
Execution discipline / collaboration / ownership
This role activates learning in the room and drives behavioural change.
Facilitator/Learning and Development Consultant
This is the biggest cause of rework in learning projects.
Unclear scope, weak briefing, late changes, or misaligned stakeholders
This mindset allows teams to experiment safely and learn fast.
Psychological safety
This principle keeps learning simple, focused, and usable.
Process facilitation/learner-centred design / simplicity / cognitive load managemen
If learning feels optional, what will performance become?
Inconsistent, weak, or stagnant
When one part of the value chain drops the ball, what happens to learner impact?
Quality erosion, rework, delays, credibility loss, and weak performance transfer?
The real customer of DIT is not just learners- it is who?
Business / customers / members / performance outcomes
The fastest way to destroy trust in a project team.
Missed commitments, poor handovers, or silent assumptions?
The most expensive production mistake in multimedia.
Building before final sign-off / late scope changes / unclear brief
If DIT wins, who ultimately wins?
Discovery people, customers and society