PQ
Decline
CA
FU
Acronyms
100

What is the minimum Fico score?

550

100

Your FICO score didn’t meet our requirements

We look for a minimum FICO score of 550, using Experian v2. so you can contact them and see what type of options do they have in order to help you to improve your Credit Score

100

“Can I choose my own agent?”

Yes! Let us know if you already have an agent and we’ll make sure your profiles are linked in our system.however if you desire once you are fully approved to go home shopping with Divvy, we’ll introduce you to a partner agent who can help you navigate the home shopping process.


100

Is this statement true or false 

"The application is 100% complete and the customer is “offer ready”

True

100

PQA

Pre-Qualified Applicant/Application


200

When the cx presents the documentation how many consecutive months should demonstrate their income?

3 months

200

Your monthly household income didn’t meet our requirements:

If you’re able to include additional income in your application, or if your debt-to-income ratio improves, you might qualify! Another option will be add a co-applicant

200

How link  my agent with Divvy?

They sholuld sumit this formThey should complete our Agent Resources

200

Who will submit the offer?

The agent

200

HCC

Hard Credit Check


300

What is the minimum Montly House Income

$2,500.00

300

You may have entered your Social Security Number incorrectly in the initial soft credit check  

If you’re declined, your application will automatically be reset after 30 days. If your financial situation changes, we absolutely encourage you to re-apply! // We can reset SCC and cx can re-apply again.

300

Can I increase my budget?”

Add a co-buyer/applicant /Add additional income stream to application /Reset application and start over with updated credit score and verified income // Reset application and start over with updated credit score and verified income // Escalate to Underwriting to investigate debt to income ratio

300

“How do we initiate an offer?”

Only a real estate agent can initiate an offer via their agent portal  // Once you’re fully approved, start shopping with your agent for your future home.

Pay a deposit that goes towards your initial home savings contribution (or down payment—typically $500), which officially lets us extend an offer. 

300

POF


Proof of Funds/Proof of Down-Payment/Proof of Savings

400

Can The applican add a co- buyer?

yes

400

Do this action only when any aspect of the application that have been filled are not impacted

Reset Soft Credit Check

400

“When can I submit an offer on a property?”

Only when the customer reaches the Fully Approved stage  //Once you’re fully approved, start shopping with your agent for your future home. //After you find a home you love and confirm the monthly payments work within your approved budget, your agent can submit a "Request for offer" through the Divvy Agent Portal.

400

What's the email where our agents can request support when they submit an offer?

 If you have questions during this process, feel free to reach out to us at offers@divvyhomes.com.

400

MRBS

Most recent bank statement

500

How many days later can the customer re-apply?

30 days

500

Reasons for error pulling Soft Credit Check:

Typo on Date of Birth, Social Social Security Number, Name // Fico Score Less than  550

500

Whats the name of the team who Conditionally Approve the application?

Underwriting team.

500

“Can we submit an offer above/below asking?”

It depends on the specific situation // There are parameters for increasing offers for each metro, so there may be some room for negotiation // Account Executive will have the best answer for the customer or agent

500

MRPS

Most recent pay stub