WE DON'T MAKE EXCUSES, WE MAKE RESULTS
This metric measures the time a customer waits at the DT window
What is OTW time?
This routine labels cup, queue shots, add syrup, steam milk, and finish?
What is Beverage Routine?
This system is leveraged by leaders to view key business results prior to store visits to observe Deployment.
What is Decision Center?
This routine label bag, prepare, warm, finish, and hand off.
What is the Warmed Food Routine?
This tool is used by Store Managers and District Managers to observe Siren Craft System in store and identify a problem that is impacting peak readiness, connection, craft and customer wait time. Should be completed once a month, at minimum.
What is the Deep Dive Observation - Siren Craft System?
This routine gathers, callout/stage, and finish?
What is Hand-Off Routine?
DM's leverage these as they observe the play being run. These are also known as the foundation to how we work together.
What are Deployment Principles?
This routine label cups, pump coffee, pour milk, pour cup contents, add flavor and ice, pump base, blend, finish, and clean up?
What is Blended Beverage Routine?
Partners use this to ensure a consistent Starbucks Experience, store leaders should first reference this tool to determine if a channel should be paused.
What is the Channel Availability and Prioritization Tool?
This routine label cups, pour base, add water, lemonade or milk, add flavor, add ice, and finish?
What is Shaken Iced Tea & Starbucks Refresher Routine?