DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL
100

Document summarizing problem statement, project objectives, business results, team structure, project scope and benefits to customer.

What is Project Charter?

100

A tool that captures process tribal knowledge of key inputs and outputs and their relationship to customer requirements.

What is C&E Matrix?

100

A measure of linear relationship (strength and direction) between two variables.

What is Correlation (r)?

100

Anything other than the minimum amount of equipment, materials, parts, space and worker's time, which are absolutely essential to add value to the product.

What is waste?
100

Type of variation that is inherent in all processes.

What is Random Variation?

200

Describes the roles and responsibilities of project team members

What is RACI?

200

Methodology for monitoring a process to identify special causes of variation and signals the need to take corrective action when it is appropriate.

What is Statistical Process Control (SPC)?

200
Tests the hypothesis that the means of all populations are equal against the alternative hypothesis that at least one mean differs.

What is ANOVA?

200

Most common type of experimental design where all combinations of levels of each factors are considered.  For example, 22 would result in 4 possible combinations to test.

What is Factorial Experiment?

200

A method of standardization that makes the process fail safe, so it cannot make off-spec products.

What is Poka-Yoke or Mistake Proofing?

300

A map that identifies physical complexity & distance traveled by illustrating physical flow of materials and/or information.

What is Spaghetti Diagram?

300

A study of repeatability and reproducibility in a measurement system.

What is Gauge R&R?

300

The personnel department wants to see if there is a link between age (young and old) and whether an applicants gets hired.  The factor is?

What is age (young and old)?

300

The effect of one factor on the response is changed by changing the level of another factor. Changing a factor doesn’t affect the other factors, but the effect of those factors on the response.

What is interaction?

300

Type of variation that can be assignable or explained.

What is Special Cause?

400

The required pace of production needed based on the rate of demand from the customer: also known as the "pulse" of the process.

What is Takt Time?

400

An analysis that determines the process performance relative to specifications.

What is Process Capability Analysis?

400

Improves the ability to detect differences between treatments by accounting for known differences.

What is paired t test or matched pairs test?

400

Weeding out unnecessary items, neatly arranging what's left, and cleaning the work area. 

What is 5S?

400

Type of chart that can visually demonstrate when a process changes

What is a Control Chart?

500

Company Beta works 5 days a week, 9 hours a day with two 45 minute breaks per day. Customer demand per day is 5,000 units.  Inventory between two processes is on average 10,000 units.  What is the days of inventory between the two processes?

What is 2 days?

500

When Cp = Cpk, the process is? 

What is centered?

500

A measure of the amount of variation in the output that is explained by the model.

What is R2 or coefficient of determination?

500

Which part of the RPN number on the FMEA is a six sigma project is least likely to impact category.

What is Severity?

500

Documentation necessary to ensure that learnings gained via improvements are shared and institutionalized.


What is Standard Work or SOP