RMO Focused Training: Pre Work
Role of the RMO / WIIFM
Enrollment
Quarterly Reviews
100

The additional doctor requirement needs to be fulfilled by the end of this quarter.

What is the 12th active quarter? 

100

What is something you heard in the DMP Achiever video that you can take back to support your doctor with?

(Open Discussion)
(All Correct Answers)

100

The location in the DMP Portal in which you will request, and check, enrollment for your DR.

The Admin & Enrollment Panel --> Request DMP Goal --> Enrollment List

100

The minimum frequency in which quarterly reviews should be conducted. 

Quarterly

200

True or False: A doctor must have all 500 FAGD qualifying CE hours completed before they can take the FAGD Exam.

False

200

These are at least two of the ways a RMO is a source of support to a Doctor in the DMP. Provide Examples for each source. 

What are:
1. Cheerleader
2. Strategist
3. Encourager
4. Manager of Frustrations

200

This is the Length of the Grace Period

5 Quarters

200

Your DMP Doctor is nearing the end of their grace period, and this alert is still showing in their portal. What does your conversation with DR look like?

Discussion

300

This is the frequency in which Press Ganey, Profitability, and Production graphs are updated in a doctor's DMP portal. 

What is Monthly?

300

These two principles of the RMO Job Design directly relate to DMP. 

What are
Creating Value for Supported Doctors Through Developing and Maintaining Strong Partnerships
and
Perform and Execute Effective Thrive Processes

300

You can use this document to log current office data and establish a baseline to plan off of when enrolling in DMP. 

The Quarterly Review Worksheet

300

You've just inherited this DMP doctor - how would you approach leading your first quarterly DMP review call?

Discussion

400

The DMP grace period is this many quarters long

What is 5 quarters?

400

At least two of the requirements that impact Base Gross Production (SOG).

What are:
1. Production Goal
2. Additional DR
3. Marketplace Leading Hours (DR Hours)

400

This is when the net add provider must be added by to avoid deferring. 

The 12th active quarter

400

Your DMP DR just completed their first full program year in DMP - What major discussions need to be had? (3)

 - Profitability Grace Period coming to an end after next quarter
- No Certified Financial Planner Meeting on File for first program year
- Net Add Provider Discussion - Post JPR

500

The step ups in a production goal indicate this. 

What are annual benchmarks?