RMO Focused Training: Pre Work
Role of the RMO / WIIFM
Enrollment
Quarterly Reviews
Technical
100
The additional doctor requirement needs to be fulfilled by the end of this quarter.
What is the 12th active quarter?
100
What is something you heard in the DMP Achiever video that you can take back to support your doctor with?
(Open Discussion)
(All Correct Answers)
100
The location in the DMP Portal in which you will request, and check, enrollment for your DR.
The Admin & Enrollment Panel --> Request DMP Goal --> Enrollment List
100
The minimum frequency in which quarterly reviews should be conducted.
Quarterly
100
These are the key steps to completing a quarterly review.
What are:
- Review all 8 requirements with DR
- Make Notes
- Save
- DR Verification Check Box
200
True or False: A doctor must have all 500 FAGD qualifying CE hours completed before they can take the FAGD Exam.
False
200
These are at least two of the ways a RMO is a source of support to a Doctor in the DMP. Provide Examples for each source.
What are:
1. Cheerleader
2. Strategist
3. Encourager
4. Manager of Frustrations
200
This is the Length of the Grace Period
5 Quarters
200
Your DMP Doctor is nearing the end of their grace period, and this alert is still showing in their portal. What does your conversation with DR look like?
Discussion
200
This must be up to date before a Doctor Transfer request can be submit.
What is all past quarterly reviews.
300
This is the frequency in which Press Ganey, Profitability, and Production graphs are updated in a doctor's DMP portal.
What is Monthly?
300
These two principles of the RMO Job Design directly relate to DMP.
What are
Creating Value for Supported Doctors Through Developing and Maintaining Strong Partnerships
and
Perform and Execute Effective Thrive Processes
300
You can use this document to log current office data and establish a baseline to plan off of when enrolling in DMP.
The Quarterly Review Worksheet
300
You've just inherited this DMP doctor - how would you approach leading your first quarterly DMP review call? 
Discussion
300
This is submit when DR wants to request an alteration to their program.
What is an Exception Request?
400
The DMP grace period is this many quarters long
What is 5 quarters?
400
At least two of the requirements that impact Base Gross Production (SOG).
What are:
1. Production Goal
2. Additional DR
3. Marketplace Leading Hours (DR Hours)
400
This is when the net add provider must be added by to avoid deferring.
The 12th active quarter
400
Your DMP DR just completed their first full program year in DMP - What major discussions need to be had? (3)
- Profitability Grace Period coming to an end after next quarter
- No Certified Financial Planner Meeting on File for first program year
- Net Add Provider Discussion - Post JPR
400
This is submit when there is an error in DRs DMP Portal.
What is a DMP Dispute?
500
The step ups in a production goal indicate this.
What are annual benchmarks?
500
A DMP Doctor's biggest motivator.
What is their Why?
500
These are the plans for success.
What are:
- Review the Program Requirements
- Use the Quarterly Review Worksheet
- Set Key Timeframes
- Involve the PMO
500
What are the two major focuses on getting this DMP back on track? How would you approach the conversation?
Quarterly Reviews
FAGD CE Hours
{Discussion}
500
The section of the DMP Portal where you will find updates and portal enhancements.
What is the Release Notes?