KPIs
The DMS who had the most outbound calls made
Tyler Schroeder
The cost of a custom review/business card design
$300
(plus printing cost)
When you should push out a delinquent client
When they hit 2 months past due
Offers Yelp Management
Local Search AI, Search Max, Market Max
The person you ticket to get an OMG payment method updated.
Ana Mestril
The DMS who sent the most emails
Jaclyn Hewell
The cost of OMGinContact for 1 email per month, 5001-10,000 contacts
$399/mo
What you MUST include when pushing the Resolve Contact Form Issue state
The email address the contact form should be sent to.
Does not include a dedicated Digital Marketing Specilaist
Local Search AI Express and Ads Express
The person you ticket when a hosting-only client calls in regarding something or the other about their website.
John Mendez
The DMS who had the highest talk time.
Lane Soleil
The cost of adding Yelp Ads to a client who is on Google Business Pro.
$399
Two
Call tracking is offered on these products (6 products)
Search Max, Market Max, Local Service Ads, Google Ads, Yelp Ads, Google Calls Advisor
The person you ticket to create a PowerSite product.
Anthony Leonardo
The team with the most outbound calls (on average).
Tow & Order
The monthly management fee for a client that started on a $199 WebWorx, added pages 3 months in, and now has a 7-page website.
BONUS: How many payments do they owe?
$299
BONUS: 12 payments
The date where you can start to reload/create PowerSite products on your own rather than creating a ticket.
March 1st, 2026
The best products for retargeting (3 products)
Google Ads, Facebook Ads, OMGinContact
When should you open a priority ticket
You can't - only a manager can
The team with the most talk time (on average).
Towmies
The price of a 2nd tier WebWorx, if the WebWorx product was upgraded from an active Powersite product
$199
Ticket or State; creating a new Google Workspace account
BONUS: what information should you include
Ticket JE
BONUS: number of emails being added, cost per email, total monthly cost, full names and emails being added, which one is the admin email
Products that include access to the Lead Center in OMGinSite (7 products)
Search Max, Market Max, Social Max, Google Calls Advisor, Local Service Ads, Google Ads, Yelp Ads
How often you should be updating a ticket that is not assigned to you, but you are a follower and/or owner of the ticket
Use your best discretion, but usually weekly