What is our Service charges on accounts
Our Company
Lagniappe
Regulations
I should know this!
100

What are the different types of checking accounts we offer- Personal

What is...Total view checking, Smart view checking, First view.


100

Who is the new regional market manager for this area 

What is...

Julie Justice

100

If a client is looking to expand their business, make renovations or upgrade equipment but was declined for a loan at the banking center, what product does Clover offer that can potentially help them?

What is...

Clover Capital

If approved, our client will be able to select the advance amount that works for them based on future sales. Funds will be deposited into their account in 3 to 5 business days.

100

what is the regulation called when sending wires to an international destination?

What is...Dodd- Frank Act

100

What are the fees for an official check

What is...

8

200

What are the fees to avoid Total View checking 

What is...

15,000 average daily balance/ in eligible consumer accounts and direct dept or bill payment per statement cycle and 100,000 average daily balance in total consumer deposits

200

What are our companies values

What is...

clients first

care about people 

committed to excellence 

elevate equity 

team success 


200

Can Tellers, TOCs and Universal Bankers earn any incentive for a merchant service referral?

What is...

Yes! 

They earn Clover Reward points through Fiserv for every approved referral. The reward points can be redeemed for merchandise and gift cards! They must be Registered at: www.cloverpartnerrewards.com.

They cannot, however, earn incentive from First Horizon as they do not have a designated incentive plan.

200

Anyone listed in the ownership types on a depository account has the authority to withdraw funds from an account 

What is...

False

200

what are the fees to have a statement printed

What is...

2 per statement


300

What are the fees to avoid fees on  smartview checking

What is...

one direct deposit and one of the following 5,000 average daily balance in smartview checking account, 25,000 total consumer deposit balance. 2500.00 in FH credit card purchases.

300

Where is First Horizon head quarters at

What is... 

Memphis Tennesse

300

Can platform associates ONLY get paid from the bank's incentive plan?

What is...

No! 

Not only do platform associates get rewarded through the bank's incentive plan, but they also receive Clover rewards for approved referrals that can be redeemed for gift cards and merchandise! 

300

what is the person called that creates a Power of attorney? 

what is... 

Principal

300

what are the outgoing domestic fees for wires 

What is...

25

400

How is the service charged waive on a Health Savings accounts 

What is... 

minimum daily balance of 1,000 per statement cycle

400

how many different states is First Horizon in 

What is...

12 states bonus 418 banking center 

400

Name your Fiserv Business Consultant.

Who is...

- Greg Mason OR

- Nicholas Gilliam OR

- Roy Penn OR

- Sharon Pratt

400

when foreign currency is received at the banking center is verified by

What is...

associate with Client present


400

what is a stop payment fee?

What is...

37.00

500

What are the fees on a money market account

What is... 

the monthly service charge is 9.00 if falls below 5,000

500

Who is our president and CEO

How is...

Bryan Jordan

500

what is the merchant campign that is going on right now

what is...

potential up to 750.00 based on the amount of sales

500

BSA approval is required to open up what account types for business entities

what is....

Pawnbrokers, jewelry Gemstones, precious metal dealers, clients engaged in casino and gaming activities 

500

what is the charge back fee on a check

what is....

16.00 each check