What to listen for
Client types
How to Connect
Do you really know Jocelyne?
100

Could be mold.  Let me introduce you to Baxter Environmental Group.

What is that musty smell?

100

Owns their own resident.

What is a homeowner?

100

Someone with an immediate concern.

Can we give Jocelyne a call right now?

100

Jocelyne's lover.

Who is Gary?

200

Could be lead-based paint. Let me introduce you to Baxter Environmental Group.

Wow!  The paint on my building is really peeling.

200

Owns or cares for multiple buildings.

What is a property manager?

200

Someone who needs a resource for environmental concerns.

May I do an email introduction to Jocelyne?

200

Jocelyne's best friend.

Who is Lucy?

300

Should check for asbestos. Let me introduce you to Baxter Environmental Group.

We're getting ready to start renovations.

300

Responsible for the care of a facility.

What is a facility manager?

300

Someone who is considering renovations.

Have you considered having the property checked for contaminants first?  Let's call Jocelyne.

300

Jocelyne's grandson.

Who is River?

400

Have you had your HVAC ductwork checked recently? Let me introduce you to Baxter Environmental Group.

So much dust in my building.  It's itching my throat.

400

Helps clients buy and sell homes.

What is a real estate agent?

400

Someone who is sick in their home or building.

I really think you should talk to Jocelyne.  May I have her call you?

400

Jocelyne's favorite place to escape to.

What is the Potomac River?

500

Wet basement.  Let me introduce you to Baxter Environmental Group.

My basement is taking on water and smells.

500

Provides construction and renovation services.

What is a general contractor?

500

Someone who does building renovations.

Think you should connect with Jocelyne as a resource.  May I do an email introduction?

500

The name of Jocelyne's home.

What is the Bercaw Estate?