HVAC Memberships
Mr. Martinez has replacement air filters ready when we arrive. We can change his customer-supplied filters during the membership maintenance visit.
True or false?
TRUE.
Washing or changing customer-supplied filters is included.
Mrs. Smith has two conventional tank water heaters. Her plumbing membership visit can include flushing both, if applicable.
True or false?
TRUE.
The flyer includes flushing up to two water heaters, if applicable.
Mrs. Taylor wants her smoke alarms and carbon monoxide detectors inspected. We can include both during her electrical membership visit.
True or false?
TRUE. Both inspections are included.
Mr. Jones has an accessible sewer cleanout. He wants to see the condition of his sewer line before he has a backup. His membership includes a video inspection.
True or false?
TRUE.
Video inspection of the sewer and secondaries is included as long as there’s a cleanout.
Mrs. Lee says her AC is cooling, but she wonders whether the thermostat is operating properly. Checking thermostat operation is included in her maintenance visit.
True or false?
TRUE.
Thermostat operation checks are included.
Mr. Davis has a tankless water heater. We tell him tankless descaling isn’t part of the membership.
True or false?
FALSE.
Tankless water heater descaling is included, if applicable.
Mr. Anderson’s kitchen GFCI outlet appears to work. We tell him GFCI testing isn’t included unless the outlet has already failed.
True or false?
FALSE.
GFCI testing is included in the electrical inspection.
Mrs. Garcia’s bathroom sink drains slowly. During her sewer inspection, we can check the pop-up assembly for signs of slow drainage.
True or false?
TRUE.
Checking lavatory sink pop-up assemblies for slow drainage is included.
Mr. Robinson’s condenser coil is dirty. We tell him the membership only includes looking at the coil, and cleaning it always costs extra.
True or false?
FALSE.
Cleaning the condenser coil and removing debris are listed benefits.
Mrs. Wilson wants her water pressure checked and her outdoor fixtures inspected. We tell her those services are outside the membership inspection.
True or false?
FALSE.
Water pressure checks and outdoor fixture inspections are both included.
Mrs. Clark asks us to inspect her electrical panel and check electrical sockets for correct wiring. We tell her both are included in her electrical membership visit.
True or false?
TRUE.
Panel inspection and socket wiring checks are both listed benefits.
Mr. Brown’s septic tank lids are buried. We tell him digging them up is included at no additional cost.
True or false?
FALSE. The inspection includes exposed septic tank lids and baffle tees. Exposing the lids costs extra.