True or False
True or False: It is 3:00pm. There is a crisis, I should call UHCC
False. Connect with DOS or CS. UHCC services begin after 5pm M-F
Student yelling in common area, shouting "Aliens are real!" Does Housing take this or do we involve CS?
Housing.
A noise disturbance, though strange does not need CS involvement.
True or False: EMPACT is available for use M-F
True or False: A student says they were just joking about SI and did not really mean what they said. I still need to report and connect the student to DoS or CS.
True. No discussion of SI should go unreported
resident reports to CA that "They have been really down" since their family pet passed two days ago. Student has been isolating and not presenting as their "normal" self.
Housing. The resident reports sadness due to a loss. Isolation and having a "lower" presentation is a normal response.
PD is on scene and ready to transport a student who expressed SI and had access to means. CS has not been called at this time. Do I need to call CS, because the situation is already taken care of?
Yes. UHCC personnel should do an assessment and give the recommendation for transport.
CS also needs information on student and where they have been transported to in order to follow-up properly with the student.
True or False: I can only request outreach support 8am-5pm M-F.
False. The UHCC team can attend CA meetings, events, etc. after 5pm (M-F) upon request.
Resident has been angry with a new rooming assignment. They begin to make threats (DTO) out of frustration, and mention they will "do something I'm not moved to a single in one hour!"
PD. With threats and the inclusion of a time frame there is an imminent danger that needs to be properly addressed. Dos and CS can be involved once safety is established.
True or False: UHCC personnel will only respond in person within a certain radius.
True: UHCC personnel with respond in-person, when requested, to any campus location.
True or False: Postvention Support is for residents and CAs only.
False. ADs and CDs are able to utilize postvention support. If there is an ongoing need a referral will be made to EAO
Is is 9:48pm, a CA contacts the CD on-call with a concern for a resident. The CA notes they have been sitting with a resident who has been crying for 20 minutes. No cause has been determined by roommates, and the student is not responding to prompts.
UHCC. This would be a good idea for an in-person assessment. With a resident that is inconsolable and not posing a DTS or DTO, calling UHCC for an assessment is recommended.
If there is an incident involving several of my CAs, I can hold a mandatory Postvention Support meeting.
No. CS services are voluntary.
True or False: If a student is transported and I am unable to follow up with that student because they are the hospital. I can reach out to CS for information and updates.
False. Once a student is transported to gather information you will need to speak to them directly OR receive permission (ROI) to speak to CS.
CAs report to to their CD on-call that a student has been found unresponsive. Other residents were trying to help, but have become emotionally overwhelmed and remain on scene.
Three part answer.
PD
UHCC
Postvention Team
CD on-call responds to an event where a student has made comments relating to SI. Student tell the CD they are fine and do not want to talk to CS.
Because SI is involved, the CD is permitted to call the CS On-Call number and hand the phone to the student, making them speak with CS personnel.
No. Though SI is involved CS remains a voluntary service.
Refer to housing policy regarding non-compliance.