Employee Facing Feature Review
The maximum amount of counseling sessions for the Employee Assistance Program
Three counseling sessions per person per concern per year
**Maximum of three different concerns per year per household member**
The component of HR Pro that was designed with the goal of creating a highly customized and white glove experience for the client
HR Pro Service Plan
Provides legal support around employment and business matters where legal guidance may be needed or required.
What is Legal Shield
HRBA is the abbreviation for
Human Resource Business Advisors
The allowed amount of authorized plan users
LifeCare
This HR Pro feature provides the client with a consultative process which includes reviewing upcoming regulatory changes and best practice recommendations, discussing HR challenges, and an option to schedule compliance check-ins.
Employee Handbook
Dedicated Team Support with initial and quarterly proactive outreach
HR HelpDesk
This engagement type has a goal of assessing the client’s immediate HR needs by using targeted question pertaining to high risk compliance items (FLSA, I-9, recordkeeping, WC, paid sick leave and benefits) and align the client to the best solution.
Welcome & Discovery Call
Two legal issues faced by small businesses
Debt Collection
Contract Review
Document Review
Contractor & Supplier Disputes
Internet Security Breaches
Product Liability Issues
Employee Theft
Tax Audits
Employee Confidentiality Issues
Threats of Consumer Lawsuits
The service offered by LifeMart
Discount Programs
With this HR Pro support feature, clients have the option to schedule time with an HRBA to review regulatory changes and the impact to their business
HR Power Session
With HR Team Assistance to create and review ongoing
Employee Handbooks
The following are included in this engagement type:
Provide an overview of the product & features.
Assist with the enrollment process of add-on features.
Create immediate value by ensuring early adoption of key value add features.
Product & Features Introduction
Amount of debt collection letters clients are able to use per month
5
With this HR Pro support features, clients can work with their dedicated team to review current practices and implement tools to assist with compliance around federal and state regulations, immigration and I-9 forms, HR audits, and EEO & Title VII
HR Compliance
Clients will be able to manage their training items and account as well as assign modules to their employees, track completion and grades of their employees.
Employer Training
Four components of the HR Pro Service Plan.
1. Welcome & Discovery Call
2. Inbound Support
3. Proactive Support
4. Resource Access
Maximum number of legal documents clients can get reviewed per year
20
**15 page limit each (up to 6 in any 1 month)**
The website clients will go to access LifeMart discounts to save money on big ticket purchases and everyday life items.
LifeCare website
Reviewing current practices against best practices and providing feedback and tools to improve the client's processes around performance management, communication strategies, and the assignment/scheduling of employee training are components of this HR Pro support feature.
Employee Relations
Two ways a client can access LifeCare
1.) Calling toll-free, 24 hours a day at 1-800-926-4322
2.) Log into ADP portal and click either "Exclusive Benefits" or "Work Perks", then select Employee Assistance Program (EAP)
1. 24/7 access to online HR resources & training tools
2. Legal & EAP Support
3. Dedicated email
The discount to clients for the Trial Defense and Reduced Contingency Fee features
25% Discount