Chapter 1+5
What is job satisfaction?
A pleasurable emotional state resulting from the appraisal of one’s job or job experiences.
What is the 5 factor model of personality.
The Big Five
Name of the psychological process making people return to their baseline of happiness after a change?
What is a team? What kind of approach do they use to focus on selecting roles based on getting the best results rather than “fairness”?
A group of more than one person with a common goal/objective. Outcome-based approach
Three components of the organisational culture
Observable artifacts, espoused values and basic underlying assumptions
What are the five core job characteristics in Job Characteristics Theory?
Variety, identity, significance, autonomy, and feedback.
When one assumes one’s success story applies to everyone, we commit which research bias?
"N of 1” problem or Survivorship Bias
Name of the belief that a person has in their ability to succeed in certain tasks?
Self-efficacy
Term used when all team members' goals are aligned
Remember the study with the group standing at the "bip": what type of conformity is it?
Informational
A study shows that employees who attend company wellness programs are less likely to call in sick. What three factors are needed to be sure?
Correlation, temporal antecedence, and no third variable driving both
What is extraversion?
Drawn to social interaction, like to talk, be visible in groups, assert themselves.
A nurse had 3 stressful shifts and is physically and mentally drained. However, she still feels motivated because her work has helped to save lives. What is this an example of?
Meaningfulness
What are three of the 5 team types?
Work Teams, Management Teams, Parallel Teams, Project Teams, Action Teams
If consumers complain about quality, what does that tell you?
Culture out of step with the mission
What are the three main psychological states from the five job characteristics?
Meaningfulness of work, responsibility for outcomes, and knowledge of results.
You are leading a team for a group project and team members begin making assumptions about each other’s ideas without discussing them, leading to misunderstandings. Which communication bias is it?
Illusion of transparency
Your coworker has the same skills, responsibilities, and work hours as you, but he earned a 5K bonus and you didn't. You feel distressed and have negative emotions. What is this an example of?
Equity theory
1 payroll accountant, 1 OB specialist, 1 HRM, and 1 union leader are deciding on who to lay off due to worsening financial conditions. They must always consult with each other about their goals and capabilities. What kind of task interdependence is this?
Comprehensive interdependence
Name pros and cons of a strong culture
Pros: differentiates the firm, employees align with it, facilitates desired behaviors, creates stability
Cons: merging is hard, similarity, extreme behaviors, adapting is difficult
What causes day-to-day fluctuations in job satisfaction?
Mood and emotions.
What is the locus of control?
Whether people attribute the causes of events to themselves or the external environment.
A manager trusted her employees to come up with their own approach rather than micromanaging them. What was the manager trying to instill in her employees?
Self determination
You are a member of a project team closing a multi-million dollar deal. When reporting the results of the deal, one of the members proclaims to supervisors that the rest of the team did very little and they did all of the work. What roles does this member fill?
Aggressor, Recognition Seeker
What is a mercenary culture?
High solidarity, low sociability: employees think alike but are not friendly