Hospice
This is required if a patient does not want to complete a task on a care plan.
This person is the case manager listed in the EMR for PACE participants.
Who is the home care coordinator?
This should be asked about and documented at every visit.
What is pain?
Doing this prior to providing care is fraudulent.
What is documenting care?
This is the note type every standard visit should be.
What is follow up?
These 3 individuals are who you should communicate patient changes with.
Who are the RNCM, Care Team Coordinator, and Hospice director?
A PACE participant has a medical emergency they or their caregiver call this number.
What is CAL: 1-800-726-7450?
Documentation on the care plan and visit notes should be completed at this time.
What is point of service?
These: Cx, B/S, mss, neg, o; are all examples of this.
This must be obtained from the patient or caregiver for every visit unless the home has unsanitary conditions.
What is a signature?
This discipline is able to receive deviation communication from aides.
What is RN
This discipline is who you should contact for any changes you see with the participant.
Who is the Home Care Coordinator?
These should always be documented with notification to these individuals.
A hospice patient asks for a bed bath but a shower is in the care plan. You assist the patient with a bed bath, and complete the rest of the visit. You document on the care plan and go to your next visit. This action and documentation is missing that is standard for changes to a plan of care for hospice.
What is RN approval of deviation and prep note documentation.
A patient does not want you to change their linens, but the task is on the care plan. This is the appropriate intervention choice on the care plan.
What is patient refused?
This must happen before providing services that are not on a care plan.
What is communication and instruction from RN?
A participant tells you they have a complaint about a service that PACE provided. You would fill out this form and notify the home care coordinator or your supervisor.
What is a grievance form?
Outside the care plan tasks, this should always be documented if there is one.
What is a change of condition?
A patient is having confusion and is angry when normally they are pleasant and oriented. This information does not get documented or reported to the case manager so ____ happens.
What are inappropriate/delayed care decisions?
To access patient information without opening or being assigned a visit, you must use this method.
What is pinning from the people tab?
Fraudulent documentation can be as simple as doing this when a patient refuses your visit and can cost Midland Care the entire cost of care for the length of time they were on service.
What is not changing the service code?
A participant is needing food assistance but is unable to grocery shop or online order, you would document and contact this discipline.
What is Social Work
This type of information should be the only information you providing in visit notes.
What is objective information?
This type of information from you should never be included in a visit note.
What is subjective information?
A patient is not answering the door and does not answer the phone, you are not able to provide services to them. This must be done on the administrative page make the visit missed.
What is changing the visit type to non-visit follow up and service code to pt refused/missed visit.