This word beginning with the letter “r” is an often-described antidote to, or cushion against, burnout.
What is resilience?
100
These are 2 examples of non-verbal empathy.
What are (from among): Nodding, moving closer, tone of voice, touch, facial expression?
100
He said, “Sid and I had dreamed of partnerships all the way through. But I didn’t want it until I had a good group because I didn’t want any poor partners.”
Who was Ray Kay, MD (our first Medical Director)?
100
This Barbra Streisand tune was the #1 song of the year in the year that KP West LA opened.
What is "The Way We Were"?
200
This is the upcoming date on which a significant percentage of our members will obtain coverage for SRS
What is January 1, 2013?
200
Physicians who experience burnout may have their medical licenses endangered because they do/have more of this.
What is substance use?
(accept anger, any mental health dysfunction)
200
This is the name of the template which Kaiser uses to teach empathy (has a number in it).
What is “The Four Habits (of Highly Effective Clinicians)”?
200
This coalition of health plan purchasers recently named KP WLA as a nation’s “Top Hospital.”
What is The Leapfrog Group?
200
Regarding James Michener’s books, “Centennial” is to Colorado as “The Source” is to this place.
What is Israel?
300
This is most often the first surgery done in a FtoM who is transitioning surgically.
What is bilateral mastectomy ("top surgery")?
300
This is the specialty with the second highest rate of burnout in the 2012 Shanafelt study? published in the Archives of Internal Medicine.
What is general internal medicine?
300
This is the name of the Region’s acting troupe.
What are “The Care Actors”?
300
Of Howard Fullman, Mark Katz, Bob Nankin, Bryan Ney, and Malcolm Shaner, this WLA doctor did not start in 1985.
Who is Bob Nankin?
300
Frank Loesser wrote the music and lyrics to this mega-hit musical which opened in 1950, based on 2 Damon Runyon stories.
What is "Guys and Dolls"?
400
This is the upcoming replacement term for “gender identity disorder” in 2013’s DSM-V.
What is gender incongruence?
400
This is the decade in which the term "burnout" entered the English language/lexicon.
What are the 1970s?
400
This is the MAPPS question which is the lowest scoring in this department, this med center, and the entire Region?
What is “Did you doctor demonstrate understanding of your medical history”?
400
These are the names of 6 of the 7 doctors who have been Chiefs of the WLA Department of Internal Medicine.
Who are Stan Zemer, Oliver Goldsmith, Fred Alexander, Ken Gould, Marian Rosenthal, Jeff Brettler, and George Mallouk?
400
George Harrison’s #1 hit “My Sweet Lord” was at the center of a 1970s plagiarism suit alleging that it was lifted from this 1963 #1 girls’ group hit.
What is "He's So Fine" (by the Chiffons)?
500
This is the only person to have won an Oscar for Best Actor or Actress playing a role of a transgendered person
Who is Hilary Swank?
500
This is the name of Kaiser’s CPC class devoted to helping providers avoid burnout.
What is “Care for the Caregiver”?
500
This is the first thing you do in the ‘Negotiating for Success’ class when a patient asks for something outlandish / unreasonable?
What is affirming what the patient just said (restating the request)?
500
KP WLA opened in this year.
What is 1974?
500
No other TV series finale ever logged more than 50% of the audience viewing it, but this one came in at an amazing 79.2%!