How do I start a payment trace for my EIP payment?
Either by phone or by filing the 3911 form by fax or mail
What do I need to do to get my Plus-Up payment?
File a 2020 return
Why am I receiving my payment by mail instead of direct deposit?
Because the bank rejected your payment
Will claiming the RRC delay my tax return?
Claiming the Recovery Rebate Credit on your tax return will not delay the processing of your tax return
Will I need to claim my first EIP payment to recieve the Recovery Rebate credit on my taxes?
What is Yes and refer to notice received in the mail
Will my EIP affect the benefits I receive?
What is No
If I filed my 2020 return before I received my EIP payment am I eligable for a plus-up payment?
Depending on the information on your 2020 tax return you may be eligable for a plus up payment if the EIP was calculated by your 2019 return
Why does Get My Payment say my "payment status is unavailable?"
Do I need a SSC number to claim the RRC?
Generally yes. One eligibility requirement for the Recovery Rebate Credit is that you must have Social Security number valid for employment
Are the stimulus payments added to my adjusted gross income on my taxes?
What is No, they are not.
Why did I receive a CP21C notice?
you received this notice if the IRS could not process your 2019 tax return in time for you to receive your EIP payment
My EIP payment did not include all of my dependents, I filed a 2020 return to claim these payments, is this considered a plus-up payment?
Yes, file a tax return for 2020 and claim all your qualifying dependents. When we process your 2020 tax return, the IRS will issue you an additional payment which will include an amount for any eligible additional dependents reported on your 2020 tax return.
We received our third payment, but it was only half of the payment, when we will get the rest of the payment?
The second half may come the same week or within weeks of the first half. Each taxpayer on the tax return should check Get My Payment separately using their own Social Security number to see the status of their payments. Please continue to monitor IRS.gov for additional information and updates.
If I was not eligible for the EIP payments could I still be eligible for the RRC?
If you were not eligible for either or both of the Economic Impact Payments, you may still be eligible for the Recovery Rebate Credit since it’s based on your 2020 tax return information
Where do I send an EIP card if I want to return my stimulus payment and not have it reissued?
What is Money Network Cardholder Services
Why will the IRS not reissue my second EIP payment?
The IRS delivered the second Economic Impact Payment as rapidly as possible, as required by law. Due to the compressed timeline, the IRS is unable to reissue any payments. If your payment was returned to the IRS we are unable to reissue the check.
Can I check the status of my plus-up payment with the Get My Payment tool?
Yes
I draw RRB and and receive my benefits with a Direct Express card. I don't recognize the banking information in the Get My Payment tool, why is this?
The bank information shown in Get My Payment will be a number associated with your Direct Express card and may be a number you don’t recognize.
What is the Credit Union Locator Tool and Why would I need to use it?
If you don't have a bank account and want to receive your money by direct deposit this tool helps you locate a bank or credit union that will help you open an account
Where can I go if I have additional questions about my EIP card?
A link for FAQ's to Money Network or to EIPcard.com
If I received an EIP card but did not activate it can I claim the whole amount for the Recovery Rebate Credit?
No, you must reduce your 2020 Recovery Rebate Credit amount by the amounts of any first or second Economic Impact Payments that were loaded on the EIP cards. Whether you have activated your card is not relevant to the requirement that your 2020 Recovery Rebate Credit amount be reduced by the amount of the first and second Economic Impact Payments.
If I have not received my third EIP payment will I receive my plus-up payment included with my third EIP?
No...Plus-up payments are issued separately from your 2020 tax refund and previous Economic Impact Payments.
If I don't provide banking information or have a correct address on file with the IRS what happens to my EIP payment?
The IRS can not reissue you a payment until your address information is updated.
What all lines must be filled out for the RRC payment on my 2020 return?