Retail Ops Matters
A chance to grow or develop or grow a banking relationship through a new or existing customer.
What is an opportunity?
Minors, Signers, and Beneficiaries
What is OFAC only?
A new CRM work order was created for this, to notify Risk immediately
What are Large Cash Withdrawal Reasons?
A legal entity that is separate from its owners. It can conduct business, enter contracts, and own assets in its own name.
What is a corporation?
A tax advantaged account to help families or individuals enrolled in high-deductible health plans.
What is an HSA?
These are now conducted monthly, as opposed to quarterly in prior years.
What are surprise cash audits?
Not tax owner, not owner, not signer
What is a beneficiary?
This Teller alert tells you if a check should be paid or you need to reach out to business support.
What is Positive Pay?
A secure US electronic network used by financial institutions to batch-process money transfers.
What is an ACH (automated clearing house)?
Opened up in someone's name after they pass away to handle money while theyr affairs are being wrapped up.
What is an estate?
These cannot be exchanged for cash or bank checks, only credited to a deposit account
What are coin deposits?
Your Choice CD & Your Choice MM
What are Southern promotional products only?
Customers new to KSB and have recently opened an account will not be able to cash checks for this period of time.
What is one week after account opening?
Assets or collateral pledged by a borrower to guarantee repayment.
What is security?
These are used for several purposes that include debit consolidation of loans, construction loans, and negotiating insurance checks to fix damage to a home.
What is a STCO?
You can update this address without any documentation or signature.
What is a beneficiary address?
Funds in the account are not readily available, customer will not provide a meaningful purpose, leadership or risk determine too much risk
What are reasons a wire will not be processed?
This needs to be filled out when a customer purchases Treasurers Checks with $3,000 or more in cash.
What is a monetary instrument log?
A contractual agreement where the customer protects the bank from financial losses, lawsuits, or damages arising from specific transactions such as minor debit cards or large cash withdrawals.
What is indemnification?
A non-registered, unincorporated business run solely by one individual with no distinction between the business and the owner.
What is a sole proprietorship?
Used when a customer passes away, leaving behind a small estate, total value below $51,100
What is a small estate affidavit?
Trustee, Custodian, Estate Signer
What is OLB view only access?
A type of ATM fraud where criminals block the cash dispenser so money does not exit the machine.
What is cash trapping?
The process of paying off debt through regular, scheduled installments.
What is amortization?
Proof of EIN and meeting minutes designating account signers, all-around free checking account.
What is a non-profit?