FINANCE
WHAT BRAND HAS A LIMITED LIFETIME ROOF MEMBRANE WARRANTY
JAYCO
WHEN SHOULD YOU QUALITY CHECK A SCHEDULED DELIVERY UNIT
ANY TIME IS A GOOD TIME TO CHECK ON A UNIT YOU SOLD AND ARE EXPECTING TO DELIVER
WHAT IS THE DESTINATION PACKAGE
IT IS OUR STARTER KIT AND A 2 NIGHT STAY AT A PARTNERED CAMPGROUND
WHEN SHOULD YOU CALL YOUR CUSTOMER AFTER INITIAL VISIT
SAME DAY OR NEXT DAY
WHERE IS CAMPING WORLD STADIUM LOCATED
ORLANDO FL
IS A CAMPER WARRANTY TRANSFERABLE
NO
WHY DO WE HAVE A MINIMUM CALL VOLUME
TO SET APTS.
APTS. SELL CAMPERS AT HIGHER GROSS AND AT A FASTER PACE.
PRINT YOUR OWN MONEY
WHAT IS THE ADVANTAGE OF A WHEIGHT AND SWAY HITCH SYSTEM
IT ASSIST THE CAMPER AND TOW VEHICLE TO BE LEVEL WHILE TRAVELING TO ENSURE BEST STABILITY AND CONTROL USING COUNTER PRESSURE
SHOULD YOU SEND A CO-VIDEO AFTER A VISIT
YES YES YES FOR THE LOVE OF ALL THINGS SALES YES.
HOW MANY SALES OFFICES ARE THERE IN THE STORE
4
WHAT DOES A 3 YEAR STRUCTURAL WARRANTY COVER
FLOOR, WALLS, CHASIS, ETC. FROM MANUFATURER DEFECTS
WHEN DO YOU DISCUSS IN DETAIL PAYMENTS
WHILE PRESENTING NUMBERS
TALKING ABOUT PAYMENT ON THE LOT CAN COST YOU BIG. YOU MAY NOT HAVE MANY VERY IMPORTANT FACTORS WHILE SHOWING A CAMPER AND GIVE WRONG INFORMATION.
IF A CUSTOMER REQUESTS ADDITIONAL ITEMS SUCH AS FURNITURE WHAT SHOULD YOU HAVE WHEN YOU COME TO THE TOWER FOR NUMBERS
YOU SHOULD HAVE AN S&I TICKET PRINTED WITH THE ITEMS AND LABOR IF NEEDED TO SHOW THE CUSTOMER AN ACCURATE PRICE OF GOODS AND SERVICES.
WHAT IS THE OBJECT AND GOAL OF FOLLOWING UP
KEEP YOUR NAME IN THEIR MIND
MOVE THEM TO THE NEXT STEP
KEEP THEM FOCUSED ON OUR INVENTORY
MAKE MONEY AND CLOSE THE CUSTOMER
WHAT IS RED AND SMELLES LIKE BLUE PAINT
RED PAINT
WHAT ARE TWO DOCUMENTS ARE NEEDED TO TRADE A CAMPER
PAY-OFF FORM
REGISTRATION (IN CUSTOMERS NAME)
TITLE (IN CUSTOMERS NAME)
CAN A CUSTOMER BUY A CAMPER WITH 0 DOWN
YES
MANY CUSTOMERS CAN BUY WITH 0 DOWN.
YOU ARE NOT THE BANK LET THE BANK TELL THEM NO, THEY MAY SAY YES.
IF A CUSTOMER STATES THEY ARE UNSURE IF THEY HAVE A BREAK CONTROLER, WHAT SHOULD YOU DO
GRAB A SERVICE ADVISOR AND CHECK THE CUSTOMERS VEHICLE IF CAPABLE
IF A SERVICE ADVISOR IS NOT AVAILABLE YOU CAN CHECK YOURSELF IF YOU HAVE THE NECESSARY KNOWLEGE
WHEN DO YOU STOP FOLLOWING UP
WHEN THEY BUY OR DIE
WHAT IS THE OLDEST NEW UNIT ON THE LOT
THOR COLEMAN 22EQF
NAME THREE FACTORS THAT EFFECT APR. OR APPROVAL
CREDIT-MONEY DOWN-TERM-OVER ALL COST
AGE-BOOK/VALE-DEBT TO INCOME
WHAT IS A "TO" AND WHAT IS IT DESIGNED TO DO
A "TO" OR TURN OVER IS DESIGNED TO ALLOW THE MANAGMENT STAFF TO HELP MOVE THE CUSTOMER TO THE NEXT STAGE IN THE PROCESS BY RIENFORCING THE INFORMATION ALREADY GIVEN TO THE CUSTOMER. WHETHER IT BE CLOSING THE CUSTOMER MOVING THEM TO A CREDIT APP ETC. THE MORE INFORMATION THE TOWER HAS THE BETTER WE WORK FOR YOU.
WHAT ALL INFORMATION DO WE NEED TO INSTALL A ANDERSON FTW ADAPTER
MEASURMENTS OF THE BED LENGTH WIDTH ETC.
WE ALSO NEED TO KNOW ANY EQUIPMENT IN THE BED TOOLBOXES.
SHORTEST ANSWER IS WE NEED A SERVICE WRITER OR TECHNICIAN TO LOOK AT THE TRUCK TO DETERMINE WHAT PARTS ARE NEEDED.
WHEN SHOULD YOU FOLLOW UP AFTER PURCHASE AND WHY
48 HOURS
ENSURE THEY KNOW HOW TO OPERATE CAMPER
ENSURE THEY MADE IT HOME SAFE (CAUSE WE CARE)
PREP THEM FOR SURVEY
WHAT IS AN ACCEPTABLE COMMITMENT ON A FOUR SQUARE
A SIGNIATURE