Here's the Mail, it never Fails
Do you know your ABCDs?
GuideWire?
Terms and Conditions
No Other Place to Put these
100
Susie says, TMI stands for Tell Me immediately, which could be another name for a letter we send asking for more investigational information
What is the RFI?
100
This is the coverage that would cover the vehicle in this detached garage's photo:
What is Automobile Coverage?
100
It's the first note you enter when you receive a new claim to indicate you have received the claim, and will review the policy and claim for coverage, set financials and an action plan for resolution.
What is an 'Acknowledging the Claim' note
100
A show name from Susie's childhood included this as a county name where the Duke boys and Daisy lived, but in insurance terms it means a condition that increases the chance of a loss.
What is a Hazard?
100
DDP stands for this
What is a Diet Dr. Pepper?
200
Policyholders aren't insurance nerds, they don's speak the languages so we should avoid these types of words and shortening of words in our communications
What are jargon and abbreviations?
200
These are the coverages that Aunti Em could have filed for because the farm in Wizard of Oz had direct physical loss to the farmhouse?
What are COV A and COV D
200
If you are doing an outside referral, you need to discuss with this person before including any of your supporting documentation or work product.
Who is your manager?
200
This is the typical number of days a wombat takes to incubate and the policyholder has to submit a signed, sworn proof of loss after it is requested by the insurer under the Florida Special Provisions
What is 30 days?
200
Because of this, a loss is excluded if an excluded peril contributes to a loss
What is 'Anti-concurrent cause'?
300
Letters that pay for some of the claim but also clearly delineates covered versus excluded and includes policy language is called this
What is a partial denial letter?
300
This is how we settle losses for dwellings
What is Replacement costs?
300
Michelle wants you to like and smash that subscribe button located here after sending an RFI email
What is the Tolling Tab?
300
"Our Option to Repair" is done within 30 days by this program at Frontline
What is Invoke?
300
(HO3 05 11) This means the failure of an insured to use all reasonable means to save and preserve property at and after the time of a loss.
What is neglect?
400
When creating a package for a payment letter, you must include these other supporting documents
What Statement of of Loss and estimates?
400
Auntie Em better have receipts if she is claiming her stay at the fanciest hotet in Kansas or Oz and wants reimbursement under this coverage.
WHat is ALE or Additional Living Expense- Cov D
400
The green tunic wearing, sword and shield carrying adventurer in a popular video game is also what you should do for supporting documents to a claim note
What is link?
400
Which section addresses reasonable emergency measures (e.g., tarping a roof, water mitigation) after a covered loss?
What is Section 1- Conditions
400
This sounds similar to a long running tv show whose theme song ends with a “dun-dun” but rather the coverage that pays for necessary code improvements needed during repairs.
What is Ordinance and Law?
500
The letter that has the primary purpose of addressing potential coverage questions, and protecting policy rights always automatically gets sent out this way
What is certified?
500
Wayne says that you should review your policy for coverage in this way
What is systematically?
500
You must have these on every claim, as they guide you to handling your losses in the Workplan and are arguably the most important way to organize your day.
What are activities?
500
This is the reduced value of covered property compared to immediately before the loss, even after repair or replacement
What is Diminution of Valueor Diminished value?
500
It sounds like it has to do with the big green lady in the NY Harbor, but it really has to do with ethical governance for licensed claim professionals, like 627.70131
What are Statutory Standards?