Wild Calling
An example of this, would be giving CPR instructions
What are pre-arrival instructions
Where must be specific, this includes these.
What are Business names, Appartment name, House address, Street name or Cross Street
The International Association of Fire Chiefs introduced the concept of standardized this in 1958
What emergency assistance number?
This type of call are full responses regardless of how many of these the building has had previously
What is Fire Alarms
The message must be clear to the receiver
What is Clarity?
What is Held
Rule number one
What is Don't take it personally?
When 911 is set up in an area, each call is given a number that allows the computerized telephone company to route it to the designated PSAP and is called this
What is Selective Routing?
This describes a sprinkler system where pipes are full of water.
What is Wet System
These are written in any agency or company for the purpose of making sure the worker completes the tasks as the employer intended.
What are procedures
What is advice?
4 Step Calming technique
What is - gain control of your own feelings
Use persistent repitition
Increase Firmness
Keep control once gained.
511 is used for this
What is Traffic and transportation?
This enable the dispatcher to know what the units are doing or if they are available for another call.
What is Status Keeping?
What is the Phonetic alphavet
Call type and address determining who to send is call this.
What is a "run" card
80% of all violence in the American home is related to this.
What is Alcohol
A database is this
What is information gather into some ormat in a computer?
A white helmet is designation of who
Who is the Chief?
If the officer has requested information regarding a vehicle to be towed, dispatch should allow the officer to prepare to writ it down then deliver the information at a rate that can ve followed in writing.
What is Speed of message delivery?
PTSD is a fact of life in dispatching as any other first responder. The acronym stands for this.
What is Post Traumatic Stress Disorder
This is a code entered into CAD to identify a level of severity or chief complaint.
It is anticipated that that majority of 911 calls will come from this
What is wireless callers?
This device is a heat sensitive camera
What is Thermal imagine camera?
To be understood, to be clear, to be professional, to sound great are all radio this.
What are radio basics?