Message Choreography
Request Handling
Company Maintenance
Customer Specific
GLN and GTIN
100
Workbench in IM which stores all transactions
What is the Worklist?
100
Level 1 escalates to this group.
Who is Level 2?
100
The name of the highest level organization in UMA.
What is Transora Headquarters?
100
The name of Lowe's backend system
What is PCM?
100
The first digit of a Global Trade Item Number (GTIN)
What is the Indicator Digit?
200
A message generated by a retailer to request item data based on specific criteria
What is a Catalogue Item Subscription (CIS)?
200
Responsible for getting the information about a ticket to the appropriate group and following up on the ticket according to ticket handling procedures
Who is the 'Owner' of the ticket?
200
Allows a user to have access to services for multiple GLNs using the same Username.
What is the Cascade feature?
200
Allows customers to submit data to Kroger via GDSN and non-GDSN.
What is the Vendor Item Portal (VIP)?
200
Has a Data Structure of 1-2-5-5-1.
What is an ITF 14?
300
'Initial Load' is done when the item(s) exist in retailer’s database 'New' is done when the item is brand new and is being introduced to the retailer
What are Publication Types?
300
The escalation point for all Wal-Mart and Sams system issues
Who is Mike Link?
300
When setting up a McLane supplier, this must be done after the GLN is added in UMA and before the user account is created.
What is Handshake?
300
The name of Wal-Mart's backend system.
What is Retail Link?
300
A structure that consists of the UPC prefix, item reference number and a check digit.
What is the UPC structure?
400
A Timer and container. Every Data Recipient should have one in Item Management.
What is a Master Subscription?
400
Proper discovery or assessment of the issue; Description of the Issue; Supporting Data, Steps Taken to Resolve the issue; Accurate Contact Information and the Customer's availability.
What is required before escalating an issue?
400
In the GLN Registry, this user is able to: * Create new GLN’s. * Edit an existing GLN. * Edit Hierarchical Relationships between GLNs. * Enter Multiple GLNs (New or Edited) in a Batch. * View a Complete List of GLNs Pending Approval. * Validate Record Data for Display to Trading Partners.
Who is the Editor?
400
The guide used to define all of the attributes used to synchronize with Lowe's.
What is the Lowe's Attribute Mapping Guide?
400
Has a 1-6-1 data structure.
What is the Zero suppressed UPC (UPC - E)
500
A successful Publication, a Subscription matching the criteria of the publication and a Master Subscription Run.
What is required for a CIN to be generated?
500
1. Summarize the issue in a note in OTRS 2. Call the TCC Escalation Queue 3. Discuss the customer's issue 4. Change the ticket owner
How does Level 1 escalate requests?
500
A subscription-based service that provides a comprehensive list of healthcare facilities in the United States with their corresponding GLNs and GLN information
What is the GLN Registry?
500
Data Recipient that requires that a supplier publishes their data and provide proof of publication, before a subscription is submitted.
Who is Lowe's?
500
Forward fill the number from the barcode with six (6) zeros
How to convert a GTIN-8 (EAN 8) into a GTIN 14?