It's Instrumental
This in vitro diagnostic device automates specimen processing in both fully and semi-automated modes, handling tasks like barcoding, inoculating, and streaking plated media.
What is the BD Kiestra™ InoqulA?
This manager put down their cancelation reports and traded it in for a wedding bouquet this September.
Who is Jennifer Nicholson?
The test with the second highest cancellations is Troponin T High Sensitivity (Roche). This is the biggest cancellation reason for Troponin T High Sensitivity (Roche).
What is Unsatisfactory Specimen- Specimen Hemolyzed (4,664 cancellation from January to September)?
The question the Net Promoter Score (NPS) goal is based on.
What is "Likelihood to recommend service"?
The first LDU was held in March of this year.
What is 2023?
Even when the lab is empty, this system will keep automatically tracking room temperature, humidity, and equipment conditions. But don’t be fooled by its quiet nature. It will sound the alarm if anything drifts out of range.
What is TempTrak?
This manager was once a lab technician in Saudi Arabia during Desert Shield/Desert Storm.
Who is Vicki Erickson?
The original cancellation comment the Q&S wanted to reduce usage of.
What is "Other"?
This is the system NPS goal.
What is 86.0% likelihood to recommend?
The exercise that was performed at LDU last October.
What is Jazzercise?
This automated coagulation analyzer uses electromagnetic viscosity detection to monitor steel ball oscillation in a cuvette and performs chromogenic and immunoassays using light absorbency at 405 nm and 540 nm.
What is the Stago?
As an outdoor enthusiast, this manager has spent 10 years exploring the Appalachian mountains with his family.
Who is Max Tynuv?
The highest cancellation comment used since Jan 1, 2025.
What is Duplicate (at 36,780)?
They are the current Customer Experience pacesetter.
This theme at the last LDU had attendee's dressing pretty in pink.
What is Breast Cancer Awareness?
This handheld analyzer uses a cartridge and just a few drops of blood to deliver results for blood gas, chemistry, and coagulation tests in about two minutes.
What is the i-STAT?
This manager saw Charli XCX live not once but twice this year!
Who is Matt Dodor?
This department had the largest reduction in cancellations from January to September.
What is UU Hematology (which saw a decrease of 1,373 cancellations)?
The number of days patients have to respond after receiving a survey.
What is 14?
What is Flip Cup?
Used in urgent care, CSC locations, and the Containment Lab, this pint-sized powerhouse of clinical chemistry spins reagent discs filled with diluents and test-specific beads to perform photometric testing on whole blood and plasma samples.
What is Piccolo?
These two managers were graduates of the prestigious Fairview CLS program in 2007.
Who are Stephanie Harbaugh and John Dvorak?
There were this many lost specimen cancellations since Jan 1, 2025 (within 10).
What is 66?
The standard report that shows all questions asked in the patient survey.
What is Dashboard Summary?
One of the two HR Representatives that were guest speakers at LDU in 2023.
Who are Tammy Aragoni and Amy Worthingham?