APPLE Steps of Service
A personalized warm welcome.
What is Approach?
This is the device we use to ring out customers.
What is an Issac?
This is the Application we use to check people in.
What is Concierge?
This is the language spoken in Brazil.
What is Portugese?
There are this many females are in the Brady Bunch family.
A solution for the customer to take home today.
What is Present?
The maximum amount on a cash refund is this.
What is $750?
This system allows you to take case notes to be shared worldwide.
What is Mobile Genius?
This is the name of the longest mountain range in North America.
What is the Rocky Mountains?
Cynophobia is the fear of what kind of animal?
What are dogs?
Today at Apple, accessories, Apple Pay, Apple at Work are examples of this.
What is a complete solution?
These are the ways to process an activation unlock.
What is original receipt in store and CAS?
A customer can be checked in for their appointment this many minutes ahead of time.
What is 15 minutes?
This animal has the most legs?
What is a millipede?
How many castaways were there on the American sitcom Gilligan's Island?
What is seven?
Jill was invited to come again after purchasing her MacBook Pro for a Today at Apple session. This is the step that was offered.
What is a fond farewell?
You can purchase an Apple Store gift card with this maximum amount.
What is $2,000?
This service allows priority access to the Genius Bar.
What is Joint Venture?
A puggle is a cross between which two dog breeds.
What is a pug and beagle?
What is the Scoville scale?
Matt uncovered that the customer needed 25 iMac pros, a custom store, a net 30 account, and Joint Venture. Matt used this to gather information.
What is probing?
The cube Mac came with which processor.
What is G4?
This is a way for entrepreneurs to learn about applications to run their business.
What is Business session at Today at Apple?
In the Disney movie Beauty and the Beast, what is the name of Gaston's bumbling sidekick?
Who is LeFou?
What came first: the chicken for the egg?
What is YES?