Time & Attendance
Communication Counts
Professional Behavior
Appearance & Presentation
Workplace Scenarios
100

What does the phrase “To be early is to be on time” mean?

Being early shows you’re prepared and respectful of others’ time.

100

True or False — It’s okay to use slang or emojis when texting your supervisor.

False — keep it professional and clear.

100

What’s one sign of a professional attitude?

Being respectful, positive, and reliable.

100

True or False — Professional dress always means wearing expensive clothes.

False — it means clean, neat, and appropriate for your environment.

100

A coworker is being negative about a project. What should you do?

Stay positive, focus on solutions, and avoid joining the negativity.

200

Your shift starts at 9:00. What time should you aim to arrive?

Around 8:50 or earlier, to be ready to start at 9:00.

200

What’s a better response to your supervisor than “k”?

“Got it, thank you.” or “Understood, I’ll take care of it.”

200

You made a mistake on a project, what’s the most professional response?

Take responsibility, correct it, and communicate what you’ll do differently next time.

200

Why does appearance matter in professional spaces?

It’s part of your first impression and communicates care and respect for your role.

200

You notice someone left a mess in a shared space. What’s the professional choice?

Clean up or help out even if it’s not “your job” — it shows teamwork and initiative.

300

You have a meeting at 3:00 but realize at 2:45 you’ll be late. What’s the most professional thing to do?

Notify your supervisor or team right away, apologize, and give an accurate ETA.

300

Rewrite this casually written message into a professional one:

“hey i’m not coming in today i feel kinda sick”

“Good morning, I’m not feeling well today and won’t be able to come in. I wanted to let you know as soon as possible.”

300

 What should you do if you disagree with feedback from a supervisor?

Listen respectfully, ask for clarification, and respond calmly instead of arguing.

300

Name two examples of unprofessional body language.

Eye-rolling, slouching, avoiding eye contact, or crossing arms.

300

Your phone keeps buzzing during a meeting. What should you do?

Silence or put it away to show full attention.

400

True or False — Being five minutes late doesn’t really matter as long as you get your work done.

False — even small delays show lack of reliability or respect for time.

400

Why is tone important in written messages like emails or texts?
 

Because without tone of voice or facial expression, words can be easily misunderstood.

400

Why is gossip harmful in the workplace?

It destroys trust and damages reputations, including your own.

400

What does “dress for the job you want, not the job you have” mean?

Present yourself as if you’re already at the next level, it shows ambition and readiness

400

You’re given feedback in front of others that feels embarrassing. What’s the professional response?

Stay calm, listen, and address it privately later if needed.

500

Why is punctuality about more than just being on time?

It builds trust, shows discipline, and demonstrates that others can count on you.

500

Name three ways to communicate professionalism even when you’re not speaking.

Through body language, punctuality, facial expressions, attentiveness, or written tone.

500

What does “accountability” mean in a professional setting?

Owning your actions, following through on commitments, and learning from mistakes.

500

How can you maintain professionalism even on casual dress days?

Stay clean, appropriate, avoid distracting outfits, and act the part regardless of attire.

500

Your supervisor gives you a new task you’ve never done before. What’s the professional approach?

Ask clarifying questions, take notes, and show willingness to learn, don’t fake understanding.