Famous Negotiations
Active Listening and ALS Stairway
Movies
Health Factors
Techniques and Practices
100

The Waco, Texas Siege, also known as the Waco Massacre, had 49 days of negotiations in hope of a peaceful resolution before law enforcement breached the compound belonging to this religious sect.

Branch Davidians


Increasingly aggressive techniques such as sleep deprivation by playing loud broadcasts and pop music were used.

100

Words such as ok, uh-huh, oh, etc. are examples of this.

Minimal Encouragers

100

This movie centers on a man whose nine-year-old son is in desperate need of a life-saving transplant.

John Q.

100

This response is triggered by the release of hormones that prepare your body to either stay and deal with a threat or to run away to safety.

Flight or Fight Response

100

This is the primary objective during a hostage situation.

Preservation of Life

200

This was the location of a 2004 attack in which more than 1100 people were taken as hostages at School Number One

Beslan


This attack occurred on 9/1, which is the traditional start to the Russian school year.  Children were accompanied by their parents and other relatives to attend a ceremony hosted by their school.

In total, 334 people died.  During negotiations, the hostage takers denied any food or water deliveries, which may have added to the death toll as hostages were too weak to flee from danger when the school was under siege.

200

This element must be present for the negotiator to influence change over the subject.

Rapport

200

NYPD cop John McClane goes to Nakatomi headquarters for a Christmas party, which is interrupted after a group led by Hans Gruber takes control of the building and holds everyone hostage.

Die Hard

200

This type of health includes emotional, psychological, and social well-being.

Mental

200

A tactical decision  to temporarily or permanently withdraw from a situation, either to de-escalate a situation or to regroup and reassess before re-engaging.

Disengagement

300

This prison was made famous in 1979 after prisoners took over this New York City Prison, changing how hostage negotiation was viewed and applied.

Attica Prison

300

It involves restating the content of what the subject said in the negotiator's own words.

Paraphrasing

300

After taking the crew and Captain hostage, the African pirates planned to ransom the ship for millions in shipping insurance money.


Captain Phillips

300

This health condition involves changes in emotion, thinking, and/or behavior that causes frequent stress and affects your ability to function.

Mental Illness

300

When given a deadline, you should do this.

Talk through it
400

This Ohio prison was the site of an 11 day riot in 1993, enduing with the death of one corrections officer and nine inmates.  

Southern Ohio Correctional Facility aka Lucasville

Notably, Dayton HNT members responded to the facility to assist with negotiations.  

400

When using ALS, this is more important than any phrase you could say.

Tone of voice

400

Danny Roman is the city's top negotiator - until he's framed for murder and embezzlement.

The Negotiator
400

This is a phase of drug withdrawal that involves deterioration in mood and energy that occurs when a psychoactive drug such as a stimulant clears from the bloodstream.

Crashing or Comedown

400

Background noise, where they are positioned in the building, if they are alone or have other people, accessible weapons, mental status, and intention are all examples of this.

Intelligence

500

This 444 day crisis was the longest hostage situation in history.

Iran Hostage Crisis

On November 4, 1979 in Iran, Iranian students seized the US embassy and detained more than 50 Americans as hostages for 444 days.

500

The second step of the ALS Stairway demonstrates objectivity and willingness to try to understand.

Empathy

500

Based upon a real-life incident which occurred in August 1972, this movie tells the story of a bank held hostage by Sonny, a veteran turned bank robber determined to steal enough money for an elective surgery.

A Dog Day Afternoon

500

About 50% of people in the US that experience this issue also suffer from mental illness.

Substance Use/Dependence

500

Unsatisfied needs, fear of losing face, not vested in the solution, not yet ready for agreement, sense of being misunderstood or mistreated, and feeling aggrieved are examples of this.

Obstacles to building rapport