Primes
Which integrator is responsible for Virgin BYOD solution builder updates
Kane
Which CR is the only one that got automated by the Day 2 team in Feb 12th 2025?
Custom Rate Plan Page CR
What tool is used to do QA in the MBM, MVM, and MLM apps?
LILAC (Log in like a customer)
What is WCO Upfront?
The ability for promotional credits to be calculated into the net price of a plan in solution builder
True or False: Connection Service Fee charge applies to all flows?
No - it does not apply to wireline, CRP or HUG flows
Which prime is responsible for the post-qual wireline pricing?
Sylvain Couture
Which portfolio does their pricing updates in multiple word doc CRs?
Bell/Virgin Wireline
What targeting functionality allows for a unified whitelist to be leveraged in DB tiles, targeted banners etc.
UDF (Unified Data Feed)
What is DRO12?
DRO12 (Flex Option program) is the program that allowed customers the option to pay the deferred amount of their contract over the course of 12 months at the end of their contract.
What functionality allows pricing to target offers to customers who are wireless only, wireline only and wireless and wireline
CR 98/99/100 or Browsing Categories
Which CP3 and their team is currently responsible for hardware pricing in the Bell Consumer/Small Business Shop pages?
Lisa A MacDonald
Which portfolio's rate plan page does not require a CR from the DPO team and why?
EPP - their rate plan page is manage by the pricing execution/proffer teams?
Which campaign is heavily reliant on UPCM?
Aeroplan
What is WCO OTC (One Time Credit)?
This project allowed customers to redeem connection service fee credits (the full amount and partial amounts) within their transaction in the Bell/Virgin automated buy flows.
True or False: WCO Lightboxes only appear when the customer is eligible for incompatible offers. Explain.
No - In the HUG flow they appear 100% of the time to also let the customer know they will be losing certain discounts they had on their current plan and to remind them of the autopay commitments that come with the advertised plan.
Who leads the digital incident management team?
Pascale Badro
What is unique about the CR process to update the pricing on the Bell AAL chart?
There is no CR process - the chart is linked to the rate plan page calculator
What are MSPs?
They are promotional credits applied to internet plans to lower the gross price further.
What is Tax Presentment?
Redesign of the cart, checkout, review, and confirmation summary page UI to deliver a clearer, more concise pricingexperience. Taxes are excluded from all totals, except for one-time charges due at checkout.
Which 3 flows are manual flows? i.e which flows have backend agents processing the orders manually through OneView or OrderMax?
Virgin 2YR, M&I, and SMB AAL
Which prime uses BPP to manage Katsumi (streaming pricing)?
Dana Monteith
Which solution builders are fully automated and require no CRs from digital?
HUG and CRP
What is the difference between the WCO and NBA offer engines?
* NBA allows for more niche targeting
* NBA is prioritized over WCO in the buyflow
What is interbrand migration?
A project designed to allow existing wireless customers from Lucky, Virgin and Bell to port their line from one brand to another without any error online (prepaid to postpaid or postpaid to postpaid).
What product is only available for sale on Bell.ca/ Virginplus.ca? i.e. what product is online exclusive (and select call centers)?
CPO (Certified Pre-Owned Devices)