Show:
It's all about SCP
Sales Process makes me $$$$$$
Marketing Madness
List and Counts
Solutions, Solutions
100
60% Co-Op
What is BMW Service Connection Program
100
"What are you business goals for growth this year?"
What is a Discovery question
100
With every solution there is a contract and.....
What is SET UP Work
100
Telebltiz criteria cannot go beyond what LSD
What is 18 months
100
Emails added to your data base
What is E append
200
Measurement of People who came in as a result of receiving a communication
What is Responder Rate
200
"Dear CSR, here is my contract and set up work?"
What is Implementation
200
Who NEVER gets the Mail contract
Who is Katie at Main Street
200
CP Campaign for Customers with 20-40K miles on their last service date.
What is a tire campaign
200
Outbound calling for MPU/EVP leads
What is TeleScheduling
300
CAPTURE rate
What is the rate for the number of people with noted declined services
300
"Mr. Dealer, take a look at this next slide. Isn't it pretty and how about you sign this contract?"
What is Presentation
300
Two types of Mass Mail
What are DMS and Conquest
300
Area of Sales Resources you will find the List and Counts tool
What is Websites
300
Backstop Live Telephone Answering Service
What is BDC Connect
400
automatic co-op, MPU/EVP-EMP info
What are two main benefits of BMW/MINI SCP thru DPS
400
"Hi, Bob. Joe from across the street told me you were never busy and I could stop by..."
What is Approach
400
Orphaned UIOs, Paperless conquest, Pull Marketing
What is SEM
400
CP customers are filtered using what two criteria conditions
What is NOT Covered in MPU/EVP
400
Name the three Main components of a Full Service Clinic Solution.
What is PURL, Mail Invites, In-bound Calling
500
High Mileage MPU/EVP
What are the 2 reports I take to the front end
500
Business cards, a pen and paper
What are three things I always have with me on calls.
500
Proactive approach for long term campaign solutions
What is AD Planning
500
Conquest list provides the most detailed data
What is SMART List
500
Increases thru rate of dealership
What is MobileTouch