Userhub
Service Now
Geocomply
Query Tool
Lexis Nexis
100

Where can i find the phone number on a Userhub account?

Dashboard, account information tab

100

Status used when working cases

Available

100

# used to search for a users geolocation

Visitor ID

100

the # that's put into the payments query

User ID

100

what is lexis nexis used for?

Verify identity for users

200

use this tab to find out if the user has any documents uploaded

Verifications tab

200

Where do I find all the cases i am assigned

My Active Cases

200

What do i use to search a specific area for more users/devices?

 Power map

200

What are the 2 query's to run at the beginning of a standard fraud review?

Payments and Phone number

200

4 digit number used to verify a person

SSN

300

Use this tab to find the record history on the account

Audit Tab

300

what tab do i use when i am looking for other possible tickets associated with my case?

Related user cases

300

What tab do i use to find out all the device and accounts connected to the user?

Antifraud Tab

300

Use this query when you have a decline for "KYCSharedInstrument"

Payment Hash query 

300

what 2 pieces of information can we use besides PII to verify a user?

Email and Phone

400

use this drop down tab to find out registration date of user

More Info

400

what tab do i use when i am looking for other possible tickets associated with my case?

Related user cases

400

What do we call the numbers on the geocomply pings?

Transactions

400

What is the maximum look-back period for payment dates?

about 1 year

400

What type of criminal activity raises red flags?

Financial fraud

500

Use this tab to check their Casino Gameplay

Transactions tab

500

I use this tab to create an escalation to FIU

Child case

500

large number of out of state users, locating at singular house, all relatively new accounts, can lead to a?

Possible Stolen Identity/Fraud Group

500

What query do we use when we want to look at multiple accounts that are possibly a fraud group?

Accounts overview

500

After you search and find a user in Lexis, what report do i click to get the full picture of the account

SmartLinx Person Report