Terminology
Salesforce
Money Money Money
No-No's
Equipment
100

MC# 

What is a "Motor Carrier Number"

100

This is where you will add your name onto a prospective account you want to pursue? 

What is Assigned Users 

100

This is the #1 rule when it comes to Managing Financials 

What is be accountable? 

100

Good News Travels Fast, Bad News ...

What is Travels Faster 

100

Standard lengths of a majority of the containers we move

What is 20/40 

200

Per Diem 

What is " term for storage charges of containers that go beyond their "FREE TIME" OUTSIDE of the physical port/rail limits"

200

This is used to communicate internally within Salesforce? 

What is Chatter 

200

AP and AR stand for what? 

Accounts Payable & Accounts Receivable 

200

you should have these completed in less than 1 hour, anything over could result in losing the opportunity 

responding to customer emails 

200

Temperature Controlled 

What is a Refrigerated Container 

300

HR/HV

What is High Risk, High Value 

300

To adjust the information on my dashboards, I would first need to adjust what? 

The report 

300

We gather and confirm charges with "them" first. Who is them? 

The Carrier

300

Getting comfortable with your pipeline will result in this

not prospecting anymore 

300

With the same name as a British 90s R&B singer this is used to keep thieves out of your container. 

What is a Seal

400

TONU 

What is a TRUCK ORDERED NOT USED 

400

In Salesforce, when I enter a prospect, they are listed as "unassigned/assigned prospect" once they give us business, we change their status to what? 

What is Customer 

400

Cartain item in SF will need an Accounts payable line added... name at least 1 of them 

what is Demurrage, Transloads, and per diem 

400

When it comes to cold calling, you need to be a great talker? 

Listener 

400

These are not common due to the high cost to make for just 1 use. 

Special Purpose Containers 

500

Inter- vs Intra- State Carriers 

Inter - operate between states US, Mexico, Canada (MC#) 

Intra - operates entirely within a single state (DOT#) 

500

In order to get paid out commission, these 5 things must be done. What are they? 

In-gate not equal to empty 

Confirmed Financials box is checked 

All stops marked in delivered status 

Customer invoice documents received such as PODs 

No billing issues on the load 


500

My driver has an hour of detention added to his invoice, he calls me as its happening so I can communicate this to my customer. This is an example of communicating in what? 

What is real time? 

500

If we are too busy, we may let the customer know we cannot take on these containers anymore and need to give them back

We dont give back freight 

500

SOC 

Shipper Owned Containers