What do I do?
A student just failed PC101. He wants to know what he needs to do to retake the course and what will happen if he fails it again.
What do you tell him and what article do you use?
Students who would like to retake PC 101, has never finished PC 101, or has not completed PC 101 with a passing grade, will need to reapply for PathwayConnect. They will be admitted into PC 101.
If he fails again, he can simply retake the course again. There is no limit to the amount of times a student can retake a PathwayConnect course.
PC-Course Retake
In which article can you find a tutorial to help PWOL students pay their tuition?
Before the cool done run out
I'll be giving it my best-est
And nothing's going to stop me but ....
Divine Intervention
I'm Yours by Jason Mraz
A student on live chat needs help but when you went to their account, it had a full restriction FERPA warning.
What do you do and what article do you use?
We may not assist the student or discuss the student unless they are physically present. Respond to the student with "We do not have any record of you".
After the contact, send the student the email template "1 PSC Confidentiality Hold".
PC - Confidentiality Settings
In which article can we find clarification regarding which courses are used to determine PathwayConnect GPA and course equivalencies for the old curriculum vs. the new?
OD - Admission Requirements
Baby, I'm dancing in the dark with ........
Barefoot on the grass, we're listenin' to our favorite song
you between my arms
Perfect by Ed Sheeran
A student wants to make sure their transcript has been received by BYU-I. What do you tell them and what article do you use?
To check the status of their transcript order, students should go to the website listed above and select the “Check Status” option under the Order Status/History option. If a student has questions, he/she should contact the registrar office at 208-496-1025 or registrar@byui.edu.
PC - Transcript
In which article has a link to the Ecclesiastical Endorsement page in BYU-I page been added to, to make it easier to refer the students to where they need to go.
OD - Holds on Student Accounts
Romeo, take me somewhere we can be alone
I'll be waiting ....
all there's left to do is run
Love Story by Taylor Swift
A PathwayConnect student is requesting Enrollment Verification.
What do you do and which article do you use?
Once the request has been made, assign the case to a supervisor with notes about the case.
PC - Enrollment Verification
OD - Declaring a Major or Certificate
If you wanna be my lover, you gotta get with my friends
Make it last forever ...
friendship never ends
Wannabe by Spice Girls
Is this the real life?
Is this just fantasy?
Caught in a landslide....
No escape from reality