BYOD/BYOD+
The cost of the BYOD new line
What is $0
This is a reactive-only offer made to be used as a closing tool and is used at the representative’s discretion.
What is: Better Deal Closer?
This should only be used after
- all eligible discounts and in-market offers are applied (i.e. the Better Deal Discount)
- the quote has been given to the customer
Proper term to call Perks
What is Discounts?
Who pays for missing/stolen inventory
What is: EVERYBODY ON SHIFT
The level everyone starts at
What is Level 1?
When you first enter your application number into RQ, you must select THIS to ring out your BYOD properly:
What is: Carrier Supplied Phone?
This discount offers $10 off 1 line, $25 of 2-3 lines, $20 for 4 lines.
What is the Better Deal Discount?
No matter what tier is selected (or extra cost) this streaming service has ADS no matter what.
What is ESPN+
The score needed to pass a store audit
What is: 80% and above
Consequence of not hitting the numbers required to maintain your level
What is: you get put on review.
When you are on review you have one more quarter to hit your level’s requirements…
If you do hit it you maintain.
If you do not hit you drop levels.
A customer cannot qualify for the free BYOD Line without upgrading their existing line.
True or False
What is: False
Anyone, even a bill pay, can just add a free $0 line when they bring over their own device.
Both the Better Deal Discount and the Better Deal Closer are stackable with Military.
True or False
What is False.
Customers are advised to use occupation discounts over Better Deal Discounts when applicable.
Customers that do not currently have streaming services do not qualify for Verizon’s discounted pricing. True or False
What is false
Consequence of store audits
What is a DAF leading up to termination
In order to Elevate you need to hit number requirements AND gain 500 ELP per quarter. How do you get ELP?
What is attend trainings?
The BYOD+ limit per account
What is one per account?
The qualifying competing carriers for Better Deal Discount.
What is AT&T and T-Mobile.
The only way to make money off of perks
What is: register them?
Are food and drinks (including water) allowed to be on the desks?
True or False
Level that is Eligible for TL
What is Level 3
When does BYOD+ promos expire?
What is:
Soon or Feb. 15th.
How old can a bill from another carrier be?
What is 45 days?
Bills must have a date that is within 45 days or less from the day of purchase.
Who qualifies to add Perks to an account?
Customers that are on MyPlans.
This is ONLY for Ultimate, Plus, Welcome.
How often iconics need to be called
What is (at least) every three days?
Level that is eligible for President’s Club
What is Level 5?