Terminology
Verbal Judo
Transactions
Misc.
All things DDS
100

In Go  main this was referred to as your RACF ID; but in Drives it is called what ?

WHAT IS LAN username/ Windows

100
This is the definition of JUDO

JU = Gentle 

DO = Way

100

This shows up in RED when all verification steps are not completed in DRIVES

WHAT IS sections in error

100

what documentS and case type are needed for customers with C09 case type on their work authorization card ?

WHAT IS 

-I766 Card 

-i797C PAPERWORK WITH I-485 CASE TYPE

100

This is the order in which you type the name and DOB in Drives

Last name, First name , DOB

200

In go main this was the 50 Screen and was used as a license inquiry, In Drives it is called this...

WHAT IS Search Manager

200

These are the 3 types of people that you meet in the workplace

- Easy

-Difficult 

-Sneaky

200

This must be completed before you reconcile in Drives

WHAT IS  Complete Float Adjustment

200

This is the letter for the doubles/triples endorsement for Commercial Driver licenses

WHAT IS ...

T- Doubles and Triples

200

These are the two things you must make sure that you capture and refresh in Drives before a license issuance can be completed

WHAT IS capture photo and capture signature

300

In Drives , this provides the instructions on how to complete work and is similar to the F12 button in Go Main

WHAT IS Help Manager

300

This was the listed number of Universal Truths

WHAT IS …. 5 

1.All people want to be treated with dignity and respect.

2.All people want to be asked rather than being told to do something.

3.All people want to be told why they are being asked to do something.

4.All people want to be to be given options rather than threats.

5.All people want a second chance.

300

This is the hyperlink that allows interims and MVRS to be printed out at the end of the transaction

What is  Quick Print

300

what is the date on the TPS list for NEPAL for 2021?

WHAT IS 10/04/2021

300
When putting a customer on the computer to test in Drives, these 2 buttons are then visible once you get to the exam requirement section of issuance

WHAT IS add knowledge exams button and View knowledge exams button

400

Drives payment system to open, utilize, reconcile batches , and daily reports; formally A2G  in Go Main

WHAT IS Payment Receipting Manager

400

These were the 3 C's of Communication

WHAT ARE

-Cooperation

- Collaboration

-Compliance

400

This is the title in Drives for the paperwork that we currently print in Go main on the 400 screen? 

WHAT IS request suspension detail report

400

This is what DRIVES stands for

WHAT IS 


Driver

Record 

Integration

Vehicle 

Enterprise 

System

400

The categories and titles in Drives are called this...

WHAT ARE …


Managers

500

Area in Drives for the over- the - counter work

(Issuance , MVR, Reinstatement)

WHAT IS Service Manager

500

This person created the VERBAL JUDO program

Who is George Thompson

500
These are the final steps at the and of the night that you must complete to finish your day

WHAT IS  reconcile, submit, assign payment batch

500

The last four digits of the Fayetteville DDS phone are what ..

WHAT ARE...


 5253

500
The USCIS Category Code Requirements for the current 2021 TPS list are ...

WHAT ARE ...

a-12 , a-11, and c-19