Stat 101
True or False:
What is false? (56%)
Performance Management conversations are supposed to be this.
What is motivating?
Make sure you have this in check when entering a difficult conversation.
What are your emotions?
He developed the three components of a conversation.
Who is Aristotle?
A fully engaged associate ask this.
What's in it for us?
Name one thing that 60% of global employees state they are not informed of about their company.
What are goals, strategy, tactics.
Conversations meant to stop a particular actions are called this.
What are corrective conversations?
Two people you should follow up with after a difficult conversation.
Whoa re yourself and the person you had the conversation with?
This component of a conversation ask: Why should I listen to you?
What is Ethos?
A satisfied associate ask this.
Are my needs met?
75% of global workers that left their most recent job left for this reason.
What is their manager?
Conversations meant to encourage a particular actions are called this.
What are amplifying conversations?
Difficult conversations are necessary because of this.
What is they get results?
This component of a conversation asks Why should I care?
What is pathos?
Benefits of engagement. (Name at least three.)
What are: Better financial performance, Higher levels of innovation, Higher customer ratings, Higher levels of productivity, Less absenteeism, Higher Retention?
This percent age of global workers report they are not actively engaged.
What is 87%?
When delegating, make sure the tasks are above this. (Don't sink my ship!)
What is the Plimsoll Line?
It’s about truly listening what the person says before you respond.
What is listening loudly?
This component of a conversation ask Do I understand?
What is Logos?
This is the primary factor in workplace stress.
What is ambiguity?
This percent age of workers left their jobs for a job paying a higher salary.
What is 12%?
Stating a positive, then a negative, then another positive is called this.
What is a feedback sandwich?
The first part of preparing for a difficult conversation is this.
What is develop a clear message?
Thi dude was the teacher of the dude who developed the three components of a conversation.
Who is Plato?
The components of SMART goals.
What are specific, measurable, attainable, relevant and time based?