Tools
Allows you to raise and track tickets as well as IT service requests.
Most critical Data Center?
Denmark DC
Your manager's favorite drink.
Coffee.
ISP Stands for?
Internet Service Provider
NOC Stands for?
Network Operations Center
This is where to find BAD MAC address
Identity Service Engine/ISE
Back up data center of DK.
Singapore DC/ SG
Youngest member of NOC.
I'm not sure. LOL
Ways to contact/escalate issue to ISP
Call, Ticket/Portal, Email
In which building is Vestas located in the Philippines?
In ServiceNow, this is where you can see the ISP related information of each site.
WAN Master Data
Name the 3 locations of our Data Centers.
What is your NOC Manager's initials?
RNAMC
After what situation do we contact the ISP?
After confirming there is no Power issue.
Critical
This is where to check AP status.
Cisco DNA/Cisco Prime
What site category has small production factory sites with 5-30 users?
Category 4 and/or 5.
Sir Dong's initials.
JELBT
Provide at least 3 ISP providers supporting Vestas
Telefonica Global, AT&T, Bluewireless, British Telecom (BT), CenturyLink, Global Connect, GTT, Rise Broadband, Orange Global, StarHub, Tata Communications, TDC, Telstra Global, Vodafone Idea, VoiceTel Brazil.
LCON stands for?
Local Contact.
ALERTA.
Category site of Vestas Manila
Category 1
Which meeting room is booked for NOC team's Weekly Huddle?
V100
Which ISP has largest number of supported sites?
Telefonica Global (196 sites)
3