DSJ Jeopardy

DSJ

100

What does DSJ recruit?

End-to-End Supply Chain

200

What are the 4 verticals within DSJ

1. Supply Chain Solutions

2. Technical Operations

3. Engineering

4. Commercial Solutions

300

What offices in the US does DSJ operate in?

1. New York

2. Boston

3. Charlotte

4. LA

5. Chicago

6. Tampa

400

What does DSJ stand for?

Durrant Selby Jennings (Jon Durrant started DSJ)

500

Who started DSJ in the US & in what year?

Nick Barber (now Head of Boston) in 2013

Phaidon

100

What are our standard terms of agreement (3 parts)

35% fee

15 day payment

45 day rebate

200

Where are our 15 office locations?

1. Amsterdam

2. Berlin

3. Boston

4. Charlotte

5. Chicago

6. Dallas

7. Frankfurt

8. Hong Kong

9. London

10. Los Angeles

11. New York

12. Shanghai

13. Singapore

14. Tampa

15. Zurich

300

Who is the current CEO and Head(s) of North America?

CEO: Harry Youtan

Heads of North America: Kareem Bakr, Nicole Ware, Alyssa Daughtery

400

What are the 6 Brands?

Selby Jennings

DSJ Global

EPM

Glocomms

LVI

Larson Maddox

500

What year was Phaidon International founded and by who?

Adam Buck in 2004

Supply Chain Solutions

100

What is Supply Chain?

The processes involved in the production and distribution of a commodity/product.

200

What is Procurement?

Procurement is the strategic, end-to-end process of sourcing, negotiating, and acquiring goods, services, or works from external suppliers.

300

Who has a Supply Chain Bachelor's Degree on the DSJ USA team?

Emily Prendergast

400

What are the 4 primary steps of the Supply Chain?

Buy (Procurement)

Plan (Supply Chain)

Make (Manufacturing, Engineering, OPEX)

Deliver (Logistics)

500

What are the 2 main planning systems that MOST supply chain professionals use?

Oracle and SAP

TechOps

100

What is Operational Excellence?

The process of cutting costs, eliminating waste, and improving business processes.

200

What position/job title is more senior: Plant Manager or Operations Manager?

Plant Manager

300

What is Quality Management?

The maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.

400

Describe the difference between maintenance and facilities?

Key Differences:

• Scope: Facilities management is broad (strategic), while maintenance is specific (technical).
• Focus: FM focuses on building efficiency, cost, and safety. Maintenance focuses on minimizing downtime and fixing breakdowns.
• Time Horizon: FM is long-term planning; Maintenance is short-term, day-to-day action.

   

500

What certification is found on most OPEX professionals' resume?

Certified Lean Six Sigma Black Belt

Commercial Solutions

100

What are the 3 core functions within Commercial Solutions?

Sales, Marketing, and Customer Success

200

Difference between inside sales vs. outside sales

Inside sales reps operate behind a screen, using tools like CRMs, phone, email, and virtual meetings (account management/farmers). Outside sales reps spend significant time traveling, visiting client offices, and conducting face-to-face meetings (business development/hunters).

300

Business Development is primarily aimed at what overarching goal?

Growth and expansion through identifying new opportunities, partnerships, or markets.

400

What is Customer Success?

Supports clients post-sale, ensuring satisfaction and resolving issues (loyalty & support). 

At the frontline of client experience

500

Name 5/10 US Companies Ranked TOP for Customer Service.

1. Amazon

2. Walmart

3. Target

4. Apple

5. Chik-fil-A

6. Costco

7. Google

8. Verizon

9. AT&T

10. Home Depot