Otis & Elevator Trivia
What year was Otis founded?
1853
True or False: There are 5 stages in the Opportunity business process flow.
False
Service Sales CRM was developed using which commercial product?
Microsoft Dynamics
Name 3 Record Types that can be Created from the Quick Create Menu
Account, Building, Contact, Lead, Opportunity, Appointment, Email, Phone Call, Task
Which NFL team won the Super Bowl in 2021?
Tampa Bay Buccaneers
Name 4 of the Otis DT Core Disciplines
Applications, DT Operations, Infrastructure, Cyber & Risk Management, DT Shared Services, UX Design, Data Analytics, Global Business Systems
True or False: A quote must have all triggered approvals completed prior to generating a contract document.
False
What was the first global business office to use Service Sales CRM?
Jacksonville
Power Users may use the funnel icon to take them to which CRM navigation feature?
Advanced Find
What is the most watched show on Netflix in 2021?
(as of 10/28. I think it changed in November)
Squid Game
Name 2 out of the 5 Otis DT Engagement Teams
Agile Enthusiast Community, Communication Council, Continuous Improvement Council, Energy Board, Learning and Development
A sales user should upload a signed maintenance contract under which entity before submitting it for booking?
Opportunity
What is the full name of the full name of the Experlogix product used to build sales quotes in CRM?
Configure Price Quote
Before being reverted back to its original name, the Cancellation Alert record was originally named what for most of the Sales CRM project?
Cancellation Prevention
Which country produces the most coffee in the world?
Brazil - Exporting 2.6 million metric tons annually
About how many people do Otis units move per day?
2 billion
The first sales stage in an opportunity is called "Qualify". Name 3 of the 6 required fields in this stage.
Project Name, Business Stream, Account, Primary Contact, Units selected, Number of Units
Name 4 core ceremonies held when operating under the agile methodology
Sprint Planning
Daily Scrum/Stand-up
Sprint Review/Demo
Retrospective
PI Planning
An "Account", "Quote", and "Lead" are all examples of what CRM industry standard term?
Entity
Who is the highest paid actor of 2021?
Daniel Craig ($100 million USD)
What was the first date Otis Elevator stock was publicly traded as an independent company?
April 3, 2020
An approval to the Branch General Manager is required for a recapture/conversion quote if the Sales Quality is below what threshold?
85%
Who was the first sales user to book a maintenance contract in Sales CRM?
Abigail Gilbert
There are 3 business streams in SSCRM: Maintenance, Open Order, and Modernization. What is the 1 letter abbrievitation for each of these business streams?
O - Maintenance
T - Open Order
S - Modernization
How many bones does a shark have in its body?
Zero - sharks belong to a family called elasmobranchs which contain fish that have skeletons composed of cartilage rather than bone.