It's Technical
A customer said their audio is heard, but video not seen after moving a receiver. We have checked the receiver settings and configurations. What is the other possible cause of this issue?
What is incorrect cabling
Customers go here to view the status of a claim
what is Directv.com/pplan or protectionclaim.com
He's known for playing futbol
who is Mame Mbaye
Experts would use this tool to approve their time weekly.
What is Kronos
what is Cares/Pega
This woman was a cook but doesn't like to do it
who is Audrianna Anderson
The maximum percentage, if you go over; disqualifies you for a bonus.
What is 5%
This card is a sim card that goes into a DTV receiver.
What is an Access card
This kind of TV is not covered under the protection plan
what is Projection
This person traveled to multiple countries
Who is Ashton
A customer calls in stating that their local ABC channel is saying "Experiencing Technical Difficulty". Empathy should be ...
What is "I apologize for the inconvenience, I understand the importance of being able to watch that local channel and will be more than happy to assist. "
A customer has 4 TVs at the home and wants to add service in their newly built guest home this equipment is needed
What is 1 wireless genie mini
These items that are sent to the Service Depot
what is a computer, a small TV, Sound system
These contacts are called to report your absence
who is your coach and attendance line
The code a customer has on their screen because their dish is not receiving a signal from space
What is 771
Before filing a claim this is required
what is troubleshooting
This person was named after one of the previous Destiny Child members
who is Jaee
These normal times are allotted for breaks and lunches
what is 15min and 30min