CARES Behaviours
These 5 behaviours are build into your call flow
What is Customer Connection, Be Accountable, Research and Discovery, Be the Expert, Summarize
These two transfer options are available in your soft phone
What is Blind and Consult
This Spanish Package can be ordered for DTVi
What is the Optimo Mass
What or the spanish Ad-ons for DTVI
What is Espanol and Deportes
When did Jamaica got full Emancipation?
What is 1838
These CARES behaviour impacts all your metrics
What or Be Accountable and Research and Educacte
This system helps with call handling, methods and procedures
What is CCKM / KM
These Spanish packages are available with DTV via Satellite
What is Mas Latino, Optimo Mas, Mas Ultra, Lo Maximo
Get this Add on to entertain you dog
What is DOG TV
This country capitol is Tehran
What is Iran
This Cares behaviour speaks towards building rapport with the customer
What is Customer Connection
This is a List all the Direct Sales Metrics
What is
VCR - Video Close Rate
Cancel Rate
AHT
Package Mix
DTI Mix
This is the monthly cost for the Premier Package over 24 months before taxes and fees
What is 154.99
This add on includes Hallmark family, hallmark mystery, Sony movies channel and more
What is Movies Extra Pack
Give the title of this song "Mi Tun Big man, now use one light one"
What is Vybz Kartel- Mr officer
What are the behavior of being an expert?
Customize your solution to align with customer’s wants, interests, and needs.
This metric is determined by the number of DTVi sold versus the Number or satellite services sold
What is DTVi Mix
This English Package Includes Cinemax, MAX, Paramount + with Showtime and Starz
What is Premier
This channel provides a complete spectrum of riveting hunting, fishing, Shooting and adventure entertainment
What is Outdoor Channel
Who is the CEO of DTV
Who is Bill Morrow
This CARES behaviour speaks towards identifying the customer's win
What is Research and discovery
This equipment is shipped to new DTVi Customers
What is Gemini Air
How many spanish only channel is in the MAS latino
What is 55+
This access provides diverse sports coverage from the U.S and around the world for only 14.99 per month
What is the Sport pack
This Jamaican hero said"I would rather die on yonder gallows than to live in slavery."
Who is Samuel Sharpe