Drug Screens
Mystery
Timeframes
Scenarios
LMS
100

Pending MRO review

What is waiting on the MRO to review the result?

100

Correct medical card form number

What is form 5876?

100

Number of days on medical card at time of show at account or terminal

What is 60 days?

100

A drug screen PO is accidentally deleted

What is creating a new PO that's backdated? 

100

Videos that are good for only 30 days

What are Hazmat & Hazmat Security Plan?

200

TPA remarks indicate a safety sensitive result

What is further MRO review?

200

Applicant's self certification is Non-Excepted Intrastate

What is applicant needing to update self certification to Non-Excepted IntERstate with the DMV? A new physical may be required.

200

Number of days DOT urine drug screens are valid

What is 30 days?

200

Indicators for an invalid CDL

What are hole punches, corners cut, broken, etc?

200

Number of days LMS videos are good for

What is 90 days?

Exception: Rehires & hazmat videos

300

Procedure when applicant no shows to their drug test

What is delete the PO?

300

Outcome of an applicant getting coded for the same reason twice on the same application

What is a 30 day hold?

300

Number of days non-DOT urine drug screens are valid

What is 30 days?

300

Applicant refuses to complete VR due to driving

What is asking the driver to pull over to a safe location, asking them when their break is and setting up a follow up call, and following through with the follow up call?

300

Number of days from term date that makes an applicant eligible for rehire only videos

What is 90 days?

400

30 day hold

What is applicant no showing to 2 drug screens?

400

JB Hunt DER

Who is Brandon Townsend?

400

Number of days non-DOT hair tests are valid

What is 90 days?

400

Driver wants to push out to put in a 2 week notice to their current employer

What are overcoming objections? Did I acknowledge the issue with the driver? Did I ask questions to understand the situation? Did I reiterate the hit button? Did I offer a solution?

400

Number of videos required by a rehire

What is 5 videos?

500

Observed urine test required

What is the indication the specimen was tampered with or a negative dilute?

500

A valid Lyft request procedure

What is the applicant is over the road, there's not truck parking at the clinic, applicant cannot deviate from route, the clinic is within 50 miles, and/or won't be near a clinic in the near future with truck parking?

500

Number of business days an applicant is scheduled out past drug test availability date

What is 5 business days?

Exception: Holidays

500

You scheduled a drug test for a co-worker which results out as safety sensitive

What is handling the driver like it's your own? When you see the email that it's a safety sensitive result, send the required documents to the driver and back to compliance for approval

500

Steps taken when an applicant changes positions

What are confirming the division, region, job title, group ID, and verifying it's active in Sentix?