Pending MRO review
What is waiting on the MRO to review the result?
Correct medical card form number
What is form 5876?
Number of days on medical card at time of show at account or terminal
What is 60 days?
A drug screen PO is accidentally deleted
What is creating a new PO that's backdated?
Videos that are good for only 30 days
What are Hazmat & Hazmat Security Plan?
TPA remarks indicate a safety sensitive result
What is further MRO review?
Applicant's self certification is Non-Excepted Intrastate
What is applicant needing to update self certification to Non-Excepted IntERstate with the DMV? A new physical may be required.
Number of days DOT urine drug screens are valid
What is 30 days?
Indicators for an invalid CDL
What are hole punches, corners cut, broken, etc?
Number of days LMS videos are good for
What is 90 days?
Exception: Rehires & hazmat videos
Procedure when applicant no shows to their drug test
What is delete the PO?
Outcome of an applicant getting coded for the same reason twice on the same application
What is a 30 day hold?
Number of days non-DOT urine drug screens are valid
What is 30 days?
Applicant refuses to complete VR due to driving
What is asking the driver to pull over to a safe location, asking them when their break is and setting up a follow up call, and following through with the follow up call?
Number of days from term date that makes an applicant eligible for rehire only videos
What is 90 days?
30 day hold
What is applicant no showing to 2 drug screens?
JB Hunt DER
Who is Brandon Townsend?
Number of days non-DOT hair tests are valid
What is 90 days?
Driver wants to push out to put in a 2 week notice to their current employer
What are overcoming objections? Did I acknowledge the issue with the driver? Did I ask questions to understand the situation? Did I reiterate the hit button? Did I offer a solution?
Number of videos required by a rehire
What is 5 videos?
Observed urine test required
What is the indication the specimen was tampered with or a negative dilute?
A valid Lyft request procedure
What is the applicant is over the road, there's not truck parking at the clinic, applicant cannot deviate from route, the clinic is within 50 miles, and/or won't be near a clinic in the near future with truck parking?
Number of business days an applicant is scheduled out past drug test availability date
What is 5 business days?
Exception: Holidays
You scheduled a drug test for a co-worker which results out as safety sensitive
What is handling the driver like it's your own? When you see the email that it's a safety sensitive result, send the required documents to the driver and back to compliance for approval
Steps taken when an applicant changes positions
What are confirming the division, region, job title, group ID, and verifying it's active in Sentix?