Sandwich Station & Prep
What happens if your freezer is at 32 degrees?
Reach out to your manager and district manager and record it in the redbook and document that you reached out to your manager.
Where are LTO donuts placed in a Traditional Bakery Case versus a Next Gen Location
5 seconds
What is the expiration time for Hot Coffee in the HVB Coffee Server?
90 minutes or an hour and a half
How many half slices of LTO make up an order of snacking bacon?
8 half slices
10 Hours
What does FILL and (RE) FILL stand for
Recognize
Empathize
Friendly
Identify
Listen
Leave happy
Cold prepped food is considered thawed at what temperature range?
35-41 degrees
When steeping cold brew, how long do you stir the frac pack contents and water for?
2 Minutes
When portioning stacks of Amerian Cheese on a portion tray, how many slices of cheese should be prepped in a diamond shaped pattern?
25 slices
Glazed Donuts should be shingled in what direction in the bakery case?
To the left.
What is a danger zone when it pertains to customer service?
3 or more guests past the OT in DT
3 or more guests at the Front Counter
3 or more sandwiches on the VDU
What non dairy alternatives is considered a allergens?
Almond Milk
When steeping cold brew, what tool do you use to stir the contents?
A rubber spatula
165 degrees
When there are 12 or less donuts in a basket, how should be displayed in the bakery case?
They should be laid flat in the basket?
What are the 6 Steps of Service?
1.Greet the Customer 2. Take the Order and Smart Sell 3.Collect Payment 4. Prepare the Order 5. Deliver the Order 6.Thank the Guest and Invite them Back
What does IHR stand for?
Imminent Health Risk
How many frac packs do you use to make a full batch of cold brew?
4 packs
When prepping frozen eggs, what is the maximum amount of eggs that can be held on a prep thawing pan?
40 Eggs (2 stacks of 20)
What muffins are we required to have available all day?
What does OPTA stand for ?
Observe
Priortize
Take Action
Name the 6 Reportable Illnesses
Salmonella Typhi / Salmonella Non-Thphy
Norovirus / Shigella
E-Coli / Hepatitis A
What type of beans are used to make cold brew?