READY TO INVOICE
OPEN SO/BOOKINGS REPORTS
SPECIAL CIRCUMSTANCES
COMMON ISSUES
MISC
100

The 4 things required for a standard to pull on the daily "ready to be invoiced" report

What is

-tracking and ship date

-not tagged DS

-if ppd/add, freight on page 4

-not on hold

100

The ideal number of times you should be pulling and going through your open SO report each month

What is at least once a week?

100

The length of time that an order can be on hold for any reason

Approximately a week.

100

A document usually provided by the vendor that should be used to make sure everything is correct prior to shipment

The order acknowledgement

100

The place where the training videos can be found

What is the M drive?

200

The note that is added to drop ships after we have the vendor invoice

What is 

DS FRT =0 VENDOR INV 90418156 COLL KG 3/15/24

See example 5

200

The processes of "going through" the open SO report includes...

What is... update promise dates, update what is on hold and make necessary updates, add freight to orders with tracking, get rid of everything in red

200

The reasons we would use a project billing

Customer doesn't have a high enough credit limit for the whole order, it is a high $ order, the customer wants project billing, or the vendor is requiring project billings

200

The time that a high dollar * should be added to the part number entry sheet.

What is at order entry or as soon as you know that it is a high dollar *?
200

The universal way, at Dykman, to get information across to everyone who needs it.

What is Sage? See example 6

300

The requirements for a void to be processed

What is... the same as to pull on the "ready to be invoiced" report

-void in tracking

-not tagged DS

-can't be ppd/add

-not on hold

-good explanation

-PO voided

300

The location in Sage of the open SO report.

What is under sales order- custom reports? Best one is the Open order by Division?

300

A zero cost item was given to the customer. Name the basic process

Has to be on an SO. Add notes that it is $0 NON-INVENTORY. Leave untagged. It will be tagged at invoicing

300

One thing in the PO that holds up both sides of the accounting process

The shipping terms being left blank

300

In example 4, before this was emailed on, what was the giveaway that accounting needed the vendor invoice?

No comment. DS FRT =0 VENDOR INV 90418156 COLL KG 3/15/24

400

The thing that triggers a drop ship to be invoiced

What is the vendor invoice? See example 5

400
You are updating the promise date on an order that has project billing lines. After you update the dates on that order, what is your next step?

Email RaShaun and Loria and tell them what you updated the date to so they can update the dates on the orders that go with those project billing lines

400

The factory is giving Dykman a free item and we are then giving it to the customer. Name the basic process

$0 PO and SO. If standard, make sure it will pull on the daily report. This is one time that it is ok to untag the drop ships, make sure the PO is referenced. Make really good notes that it is free

400

What is holding up invoicing in example 1?

Freight hasn't been added

400

What is the difference between someone at a Dykman branch doing labor vs the service team doing labor?

The process in Sage. There will be a cost associated with the service team.

500

The service department did labor. Name the process for when Loria knows it is ready to invoice

Tracking, DYKSVC part number is showing on hand qty. Dollar amount has been added to the unit price

500

What is the bookings report based on?

Promise dates

500

A customer needs a part that we do not have in stock, but is part of a stock item. The part is robbed from the stock item. Name the basic process

SO with that part number as an *. Stock item put on hold SO. Enter PO for the part to restore stock item. Reference PO on SO with part and the hold SO

500

The customer returned product before the SO was invoiced. Between example 2 and 3, which is correct?

Example 3

500

The order you want invoiced is on accounting hold, your next step is...

Check notes. See if we are waiting for vendor invoice. Email accounting to see what is needed. NEVER TAKE IT OFF ACCOUNTING HOLD