May I Have Your Ticket Please?
Currently in Q4, this ISGer has closed the most support tickets with 700
Erik Brzezinski
Tim ends the week in review videos with a......
Joke
This is one way to end the client's experience on a peak
Smile/Use their name/Lunch on Us/Computer cleanup/Handwritten note
This is the 2023 annual theme
Built to Grow
In tennis, the tie score of 40-all in a game
Or
The two on dice or playing cards
The month that had 2273 support tickets submitted making it the month with the least number of tickets (hint: a summer month)
July
This DynEdger has been doing remote onboardings of new computers this year.
Matthew Davenport
Aside from Tim, this DynEdger has been with DE the most number of years
Skyler Willett - 18 years
DE celebrates this many years in business on March 29, 2024
25 years (silver anniversary)
The state of owing money
Debt
The month that had 3210 support tickets submitted making it the month with the highest number of tickets (a Spring month)
March
This person from LCUNI became CEO of NPOCU which is how they became a client
Cristy Skinner
This new portal feature in 2023 can bump your feature request to the top of the list
Upvote
This form of a comic entertainer that traditionally wears costumes and exaggerated makeup is one of Tim's least favorite things.
A clown
Calm down and relax
Or
Relieve or reduce the pressure on something
Decompress
Currently, this client has submitted the most number of support tickets for 2023 (hint: large number of end users)
FCCLI with 5342
The best way to get a new client is through these means (hint: it is also a Q4 rock)
Referrals from an existing client
This many credit unions became new clients in 2023
3 - SFCUN, NHFCU, NPOCU
1145 Oak Valley Dr. Suite A
Euphemistic term for a person's buttocks
Derriere
Currently, this client has submitted the least number of support tickets for 2023 (hint: Ann Arbor client and Tammy Carr is their PCC)
TJFFO with 2
The programmers consistently work on projects for any one of these clients.
GADVI/TGMCR/AREAL/SRISE/FMANA
The new CRM Dynamic Edge will be using beginning 2024
HubSpot
This is the Nashville office street address
615 Main St. Suite 101
A severe flood
Deluge