PDOR you here yet?
SLA stands for this
What is Service Level Agreement.
These categories of products must always be over-bagged.
What is CDA and Raw Protein?
Shopping this way means to leave your cart at the end of aisles while gathering items.
What is Mothership?
This is not a standard work practice but sometimes necessary on our busiest days. Shoppers should always make a judgement call in the moment-not settle on always parking.
T/F- Leadership signing into rescue available will open capacity.
What is False.
It will only indirectly open capacity once you're picking presold units.
Site Codes begin with the letter and can be found on the Regional Sharepoint site.
What is C?
The SLA for locate is this amount of time.
What is 2:40
This packaging is needed for delivering ice-cream
What is an Eco liner (inside a brown bag)?
This UPH is the minimum for Platinum Elite status.
What is 100 UPH?
T/F- Stores with a 80+ UPH can have PE OOC for UPH.
What is True.
PE OOC UPH is based on shoppers picking below the store's avg. regardless of the UPH #.
This many Stores in the NA Region have a WFMOA program.
What is 43? All of them!
Name 2 of the 3 check in options for customers.
What is On my way (OMW), Self check-in (SCI) or Concierge check in. Bonus- Predicted arrival
Daily Self audits are required when Stores do not pass a mystery shop. They need to be completed until this time
What is until your next 1-2 passed audits?
In the pick cycle, slamming time begins at this point.
What is the last item picked?
The type of availability where customers see no windows for the next 24 hours.
What is Complete Unavailability?
Name one of the original WFMOA Stores in the Region.
INK, WSF, SBY, LNF